Mayank Rajput 🇮🇳

Operations Associate

Delhi, India2 yrs 11 mos experience

Highly Stable

Key Highlights

Proven track record in customer retention strategies.
Strong leadership in cross-functional team collaboration.
Technical expertise in MERN stack development.

Stackforce AI infers this person is a SaaS professional with strong leadership and technical skills in customer retention and dispute resolution.

Contact

Skills

Core Skills

Department ManagementCross-functional Team Leadership

Other Skills

Program CreationMERN StackMongoDBReact.jsPython (Programming Language)HTMLC++ProgrammingJavaScriptCascading Style Sheets (CSS)

About

At BrightCHAMPS, as a Manager, I lead a team focused on improving customer retention and manage initiatives tailored to the USA market. I work closely with Operations and Finance teams on dispute resolution projects, contributing to collaborative solutions that support organizational goals. With a Bachelor of Technology in Electrical, Electronics, and Communications Engineering from Guru Gobind Singh Indraprastha University, I leverage technical skills in MERN Stack, React.js, and MongoDB to support strategic objectives. My work is guided by a commitment to effective collaboration, impactful solutions, and fostering meaningful engagement.

Experience

2 yrs 11 mos

Total Experience

2 yrs 11 mos

Average Tenure

2 yrs 11 mos

Current Experience

Brightchamps

3 roles

Manager

Promoted

Apr 2025 – Present · 1 yr 2 mos

Department ManagementProgram CreationCross-functional Team Leadership

Assistant Manager

Apr 2024 – Apr 2025 · 1 yr

I will be leading a team to improve customer retention, collaborating with cross-functional teams like Operations and Finance on a dispute handling project, and managing initiatives specifically related to the USA market.

Department ManagementProgram Creation