Priyanka Ravichandran

Business Analyst

Coimbatore, Tamil Nadu, India9 yrs 1 mo experience

Highly Stable

Key Highlights

99% client satisfaction rate across projects
Expertise in SQL and Python for data analytics
Proven track record in data-driven decision making

Stackforce AI infers this person is a Data Analyst with expertise in Telecom and B2C analytics.

Contact

Skills

Core Skills

Data AnalysisSqlData VisualizationAnalytical Skills

Other Skills

PySparkAzure DatabricksSnowflakeAWS EC2PythonGoogle Data StudioBigQueryAdvanced ExcelBig DataData ValidationDashboardsProblem SolvingBusiness AnalysisAgile TestingMicrosoft Excel

About

As a Data Analyst, I apply my SQL and Python skills to create data visualizations, problem statements, and insights for diverse business areas. I work with teams across Telecom, Healthcare, and Business domains, helping them make data-driven decisions and actions. I have a 99% client satisfaction rate and have contributed to multiple projects with significant impact and value.

Experience

9 yrs 1 mo

Total Experience

3 yrs

Average Tenure

2 yrs 11 mos

Current Experience

Gspann technologies, inc

Data Analyst

Jul 2023 – Present · 2 yrs 11 mos · Bangalore Urban, Karnataka, India · Hybrid

Spearheaded data migration initiatives, ensuring 99.9% accuracy in transitioning from AFS to AWS S3.
Conducted in-depth source and lineage mapping for key objects (SSP and WSSI) to support the EMEA region's data migration efforts.
Optimized data pipelines using PySpark, Azure Databricks, and Snowflake, enhancing efficiency and performance.
Managed AWS EC2 connections for seamless database operations in Snowflake, ensuring smooth cloud-based analytics.
Proactively resolved Jira tickets ahead of deadlines, delivering high-quality outcomes and boosting client satisfaction.

Data AnalysisSQLPySparkAzure DatabricksSnowflakeAWS EC2

Uber

Data Analytics Specialist IV

Mar 2022 – Jul 2023 · 1 yr 4 mos · Hyderabad, Telangana, India

Successfully implemented reporting and analytics for the Beyond SpotCheck Menu Programs using SQL & Python, including monitoring and enhancing the project based on new changes.
Led an initiative to analyze correlations between Agent behavior, Sentiment Score, and CSAT, Utilizing Pearson and Tau-b as the most suitable statistical measures for the data
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Consistently improved average accuracy rate month over month, resulting in a significant reduction in Error Rate by an average of 3% per month.
Conducted in-depth analysis of Uber Eats Menu data and created a comprehensive dashboard in Google Data Studio. The dashboard was utilized by regional stakeholders to analyze program performance and explore the correlation between Agent markdowns and Customer Satisfaction (CSAT) scores.
Contributed to the automation of Monthly Business Review Decks by updating reports using monthly data extraction.
Oversaw pipelines for Global Quality Programs by implementing scheduled Python jobs, ensuring automatic data updates in BigQuery on the Google Cloud Platform (GCP) & managed workflows with Python and SQL

SQLPythonData VisualizationGoogle Data StudioBigQueryData Analysis

Accenture

Business Analyst

May 2017 – Mar 2022 · 4 yrs 10 mos

Experience in reporting and data analytics by creating Data Visualizations, Problem statements and providing inputs to business.
Experience in Analyzing, Visualizing and presenting data from diverse business areas in insightful ways to enable teams to take appropriate action.
Experience in SQL, Advanced excel skills and Data visualization

Data VisualizationAnalytical SkillsSQLAdvanced Excel