Apr 2022 – Mar 2024 · 1 yr 11 mos

• Conducted comprehensive reviews of Home Equity Conversion Mortgages (HECM) for senior citizens, analyzing credit reports, income, and asset documentation.
• Reviewed full credit reports of senior borrowers, carefully evaluating all past and current liens, including mortgages, loans, and other encumbrances.
• Assessed borrowers' bankruptcy history, identifying Chapter 7 or Chapter 13 bankruptcies and evaluating their impact on loan eligibility.
• Reviewed a variety of income sources, including Social Security Administration (SSA) income, retirement/annuity income, and business income for self-employed individuals.
• Conducted thorough reviews of salaried income and all other types of income earned by borrowers over their lifetime.
• Analyzed purchase contracts for HECM purchase loans, ensuring compliance with guidelines and assessing the financial viability of the transaction.
• Reviewed HECM refinance loans, verifying eligibility and assessing whether refinancing would be in the best financial interest of the borrower.
• Performed financial assessments by analyzing credit, income, and assets, using the information to determine the loan's viability and decisioning the loan based on guidelines.
• Streamlined the reverse mortgage checklist process by automating the review workflow, significantly reducing the time required to review each loan.
• Enhanced efficiency and accuracy in loan reviews by implementing a more effective automated checklist system, improving overall team performance and turnaround time which ensured all loan reviews were completed in compliance with HECM-specific guidelines, providing clear and accurate recommendations for loan decisions.

Apr 2021 – Feb 2024 · 2 yrs 10 mos

• Trained new team members on the end-to-end process of VA loan underwriting, preparing them for live loan review production.
• Provided hands-on training on reviewing key underwriting documents, including case assignment, credit reports, payoff statements, mortgage statements, income documentation, and more.
• Guided team members through the process of evaluating loan eligibility based on document reviews, ensuring adherence to agency guidelines.
• Conducted training on using comprehensive checklists for consistent loan review, emphasizing the importance of accuracy and adherence to the process.
• Trained employees on the use of underwriting software, demonstrating how to input, review, and decision loans accurately within the system.
• Instructed team members on adding, updating, and resolving conditions in the software to ensure proper documentation and timely loan processing.
• Developed and facilitated practice scenarios to help trainees become proficient in loan review and decision-making in a real-world setting.
• Provided ongoing support and resolved any queries or issues during the training process, ensuring that all employees were equipped to handle complex cases.
• Monitored trainee progress, offering additional guidance and feedback to ensure readiness for live production and successful transition to full loan review responsibilities.
• Supported the team in maintaining quality and consistency in decision-making while addressing any challenges or discrepancies encountered during the review process.

Aug 2020 – May 2022 · 1 yr 9 mos

• Conducted full loan reviews for VA IRRRL Credit and Non-Credit loans, ensuring compliance with agency guidelines.
• Performed in-depth credit reviews, analyzing credit reports for accuracy and assessing creditworthiness.
• Evaluated borrower income, including documentation verification, consistency checks, and compliance with VA guidelines.
• Analysed asset documentation, ensuring that assets were properly verified and met the required standards for loan approval.
• Assessed borrower debt-to-income (DTI) ratios to determine the borrower’s ability to repay the loan and ensure compliance with underwriting standards.
• Reviewed loan payoffs, verifying that all amounts owed were accurately reflected and correctly applied to the loan terms.
• Analysed lock reviews, ensuring that interest rates and terms aligned with the loan’s qualification and overall borrower benefits.
• Determined loan eligibility and made decisions to approve or decline loans based on comprehensive credit, income, asset, and guideline reviews.
• Resolved any outstanding conditions or discrepancies during the loan process, ensuring all necessary documentation was obtained and processed.
• Evaluated the interest rate and amortization benefits to ensure the loan structure was in the best interest of the borrower and aligned with market conditions.
• Coordinated with senior underwriters, processors, closing team and other stakeholders to facilitate a smooth and efficient loan review and purchase process.

May 2019 – Jul 2019 · 2 mos · Kolkata, West Bengal, India · On-site

• Created reports for provided business development and investment insights to the cohorts derived from the collected data.