Pawan Kumar — Product Manager
Working in Cognizant Noida as Spacialist, having 6+years of experience in ServiceNow Development & Implementation as a ServiceNow Developer. Currently Managing BCM and AppSec Modules independently. Experience in managing the HRSD module in Servicenow, All type of the services and the activities in HRSD. Successfully deliver 12 HRSD projects with Employee Onboarding, Employee Journey, Document management system and ESC Portal. Good knowledge to Customize portal,Widgets as per the client requirement. Resolving Defects on Incident, change, problem and service request modules. Making sure of the incidents is handled within the time limit. ZERO escalation on incident handling. Making sure of informing/updating respective stakeholders in timely manner Certifications : - Certified Service Now Admin - Certified Implementation Specialist: IT Services Management - Certified Implementation Specialist: Human Resources Service Delivery - Certified Implementation Specialist: Customer Service management - Certified Application Developer
Stackforce AI infers this person is a ServiceNow Developer with expertise in HRSD and ITSM solutions.
Location: Noida, Uttar Pradesh, India
Experience: 9 yrs 8 mos
Skills
- Servicenow
- Hrsd
Career Highlights
- 6+ years of ServiceNow Development experience
- Successfully delivered 12 HRSD projects
- ZERO escalation on incident handling
Work Experience
Cognizant
Infra Dev Specialist (2 yrs 4 mos)
EY
Senior Consultant (1 yr 4 mos)
Red Moki Limited
Technical Consultant (1 yr 3 mos)
Senior Associate Technology (1 yr 1 mo)
Associate Technology (1 yr 4 mos)
Software Trainee Technology (2 mos)
iYogi
Trainee Software Developer (1 yr 6 mos)
eBIZ.com Pvt Ltd
Associate (11 mos)
Education
Master of Computer Applications (M.C.A.) at M.V.N University Palwal
Bachelor of computer applications (B.C.A.) at Maharshi Dayanand University
