Darren Bates-Hirst

Co-Founder

London, United Kingdom17 yrs 11 mos experience

Key Highlights

  • Built teams that raised over £200M in investment.
  • Expert in scaling high-growth businesses.
  • Transformational leader in HR strategy and culture.
Stackforce AI infers this person is a strategic HR leader specializing in high-growth FinTech and startup environments.

Contact

Skills

Core Skills

Human Resources (hr)Business StrategyStrategic LeadershipEmployee EngagementPolicy ImplementationBusiness TransformationOrganisational StrategyLeadership DevelopmentCrisis ManagementEmployee WellbeingFintechTalent StrategyTalent AcquisitionEmployee ExperienceMergers & Acquisitions (m&a)Employee RelationsTalent ManagementGlobal Talent AcquisitionRecruiting

Other Skills

Culture ChangeExecutive CoachingCoachingStrategic Human Resource PlanningObjectives and Key Results (OKRs)Training and Development (HR)Values AlignmentPerformance ManagementWorkforce PlanningPolicy DevelopmentRegulatory ComplianceVenture CapitalCulture TransformationLean StartupExecutive Search

About

You've raised the money. Hired fast. The scrappiness that got you here is starting to work against you. Managers are firefighting instead of leading. Your best people are already looking elsewhere. And recruiting is taking longer, costing more, and still somehow getting the wrong fit. The cracks are starting to show. And they won't fix themselves... Hello, I’m Darren. 👋 I'm a Fractional HR Director and People Ops advisor for founders and senior leaders at high growth and scaling businesses. I've spent 15+ years inside some of the UK's most ambitious businesses, including Tide, Millennial Media, Love Home Swap, Bleach London, helping them build the teams and structures that let them grow without falling apart. The teams I've built have collectively raised over £200M in investment and scaled teams from 30 to 400+ people. I bring senior HR Director-level thinking to organisations that aren't ready for (or don't want!) a full-time hire. I'm commercial, direct, and completely allergic to beige HR. I'll tell you what's actually wrong, and I'll help you fix it. What that looks like in practice: clear People Ops foundations, manager capability, hiring strategy, culture work, performance frameworks, and someone in your corner when the hard moments hit. If you want someone to quote employment legislation at you, drop a folder of template policies, and disappear - I'm not your person. BUT, if you want a trusted partner who gets scaling and high-growth businesses, moves fast, and gets things done - let's talk. Get in touch 👇 GameChanger | www.darrenbateshirst.com

Experience

17 yrs 11 mos
Total Experience
1 yr 11 mos
Average Tenure
1 yr 9 mos
Current Experience

Seven20

Fractional People Consultant (via Game-Changer)

Aug 2025Present · 10 mos · Hybrid

Discourse

Fractional People Consultant

Apr 2025Jul 2025 · 3 mos · Global

Cubitt house

Fractional Learning & Development Consultant (via GameChanger)

Feb 2025May 2025 · 3 mos

Sheep inc.

Fractional People Consultant (Via GameChanger)

Feb 2025Mar 2025 · 1 mo

Making moves london

Fractional People Consultant

Nov 2024Jul 2025 · 8 mos · London Area, United Kingdom

Hubbox

Fractional VP of People & Advisor

Sep 2024Present · 1 yr 9 mos · Hybrid

Sano genetics

Fractional People Consultant (via GameChanger)

Aug 2024Sep 2024 · 1 mo · Remote

Cubitt house

Fractional Learning & Development Consultant (via GameChanger)

May 2024Sep 2024 · 4 mos · On-site

Redtorch

Fractional People Consultant (via GameChanger)

Apr 2024Jul 2024 · 3 mos · Hybrid

Gamechanger | hr that fuels growth

Fractional People, HR Leader & Founder

Nov 2023Present · 2 yrs 7 mos · Greater London

  • Fractional HR is the third way:
  • ↪ Senior-level expertise on tap without a six-figure salary
  • ↪ Flexible support that scales as you grow
  • ↪ We’re not the kind of consultants who drop a PDF and disappear. We get into the work with you
  • We partner with founders to build GameChanging HR foundations that fuel growth, drive impact, and create engaged teams.
Business StrategyHuman Resources (HR)Culture ChangeExecutive CoachingCoachingStrategic Human Resource Planning+3

Hokodo

Head of People & Culture

Jan 2023Oct 2023 · 9 mos · Hybrid

  • Led the design and execution of a high-impact people strategy, driving international expansion, scaling operations, and preparing for future funding rounds. Partnered with founders and the leadership team to embed a people-first culture while supporting a dispersed team across the UK, France, and Lithuania.
  • Key achievements & impact:
  • → Strategic Leadership: Built and embedded a people strategy aligned with business growth, ensuring HR was a true enabler of scale. Provided trusted counsel to founders and senior leaders, coaching them through complex people challenges with a data-driven, commercially focused approach.
  • → Driving Performance & Leadership Excellence: Developed and implemented bespoke leadership toolkits, empowering first-time and experienced managers to lead with confidence. Established a strong learning and development culture, ensuring teams were set up to thrive.
  • → Elevating Employee Experience & Engagement: Enhanced benefits, led global company offsites, and championed diversity, equity, and inclusion (DEI) initiatives through Hoko-Connect. Strengthened cultural alignment in a remote and hybrid workforce, ensuring employees felt connected and valued.
  • → Scaling & Infrastructure: Secured and launched a new office space, creating an environment that supported collaboration and innovation while enabling hybrid work models.

Bleach london

2 roles

Fractional VP of People & Advisor

Nov 2022Oct 2025 · 2 yrs 11 mos · Hybrid

Global Head / VP, People & Culture

Nov 2020Sep 2022 · 1 yr 10 mos

  • Shaped and led organisational strategy, design, and effectiveness, ensuring people operations aligned with business goals. A key member of the Senior Leadership Team, providing strategic counsel to the Board and senior leaders.
  • Key achievements & impact:
  • → Senior Leadership & Strategic Advisory: The go-to expert for senior leaders, delivering pragmatic, no-nonsense advice on complex ER issues, coaching leaders, and strengthening leadership capability across the business.
  • → Driving High Performance & Culture: Established a high-performing culture, embedding OKRs to drive focus and accountability. Coached C-suite and senior managers, enabling them to lead with clarity and confidence.
  • → Technology & People Experience Innovation: Automated transactional people processes, implementing best-in-class tech tools to create a one-stop shop for HR services, improving efficiency and engagement while freeing up time for strategic initiatives.
  • → Reward & Recognition Strategy: Designed, launched, and maintained a comprehensive reward and recognition framework, ensuring people felt valued and motivated while aligning incentives with business performance.

Koinly

Global Head / VP, People & Culture (via GameChanger)

Sep 2022Jan 2023 · 4 mos

  • Led a global people team of 8 across Talent, People Partners, Office Management, and IT, driving strategic people initiatives and ensuring HR was a core business enabler.
  • Key achievements & impact:
  • → Senior Leadership & Advisory: Acted as a trusted advisor to senior leaders worldwide, providing strategic counsel on complex people matters, workforce planning, and business transformation.
  • → Scaling & Policy Implementation: Designed and rolled out comprehensive global people policies, ensuring compliance across the UK, Canada, and Australia. Established a high-impact global onboarding programme, setting new hires up for success from day one.
  • → Major Organisational Change: Partnered with the CEO to transition the UK office to a fully remote model while leading a global workforce transformation, overseeing a strategic team reduction of 80% with a focus on business sustainability and employee experience.

Gwi

Global Head of People & Culture

Jan 2020Jun 2020 · 5 mos · London, United Kingdom

  • Led a team of 10 across multiple sites, driving organisational effectiveness, talent strategy, and employee experience while providing expert guidance on complex ER matters.
  • Key achievements & impact:
  • → Strategic Leadership & Organisational Development: Enhanced performance management and goal setting by embedding OKRs, ensuring alignment between business objectives and employee growth.
  • → Talent Strategy & EVP: Designed and led talent attraction and retention initiatives, shaping the company’s Employee Value Proposition (EVP) to attract and retain top talent in a competitive market.
  • → Culture, Engagement & Inclusion: Defined and implemented diversity, inclusion, and belonging policies, introduced comprehensive employee benefits, and built a learning & development framework to upskill teams.
  • → Crisis Management & Workforce Wellbeing: Led multiple COVID-19 response projects, driving remote working policies, wellbeing programmes, and engagement initiatives to support employees through rapid change.
  • → Operational Excellence: Overhauled all policies and procedures, ensuring compliance, clarity, and alignment with a modern, high-growth work environment.

Tide

VP, People & Culture

Jan 2018Jan 2020 · 2 yrs · London, United Kingdom

  • Built and executed people-first strategies to drive high-growth, secure VC funding, and scale a FinTech business banking platform for SMEs.
  • Key achievements & impact:
  • → Scaling & Talent Strategy: Designed and implemented a comprehensive people strategy covering talent acquisition, reward, engagement, people data, culture, and office expansion, fuelling rapid growth across London and Bulgaria. Hired and onboarded 400+ employees, earning industry recognition with 9th place on LinkedIn’s Top 25 Startups (2019).
  • → Employee Experience & Culture Transformation: Led a remarkable eNPS turnaround, increasing scores from -16 to +5 within six months, strengthening engagement and retention.
  • → Cost Reduction & Operational Efficiency: Built and scaled a fully managed talent acquisition programme, reducing cost-per-hire by 30% (Q1-Q3) through direct sourcing while expanding the team from 2 to 15 across two sites.

Love home swap

Head of People Operations & Talent Acquisition

Jul 2015Jan 2018 · 2 yrs 6 mos · London, United Kingdom

  • Drove business transformation, culture, and people strategy, supporting multiple VC investment rounds and a successful $53M exit to Wyndham in 2017.
  • Key achievements & impact:
  • → Strategic People Leadership & Business Growth: Part of the senior leadership team, shaping a high-impact people agenda that supported rapid scale-up, investment, and acquisition.
  • → Culture & Retention Transformation: Reduced attrition by 60% through targeted employee programmes, L&D initiatives, and a learning academy aligned with commercial goals, strengthening engagement and retention.
  • → Building a High-Performance Organisation: Designed and executed a robust people strategy, ensuring HR was a key driver of business transformation and growth.
FinTechRegulatory ComplianceVenture CapitalTalent Strategy

Millennial media

Head of People, EMEA

Apr 2013May 2015 · 2 yrs 1 mo · London, United Kingdom

  • Led people strategy and operations, scaling teams from 40 to 150 across the UK, France, and Germany while preparing the business for acquisition.
  • Key achievements & impact:
  • → Strategic Growth & Leadership: Partnered with the CEO for Europe and Global CPO to build and execute a high-impact people strategy, ensuring the right structures and talent were in place to support expansion and long-term success.
  • → M&A & Business Transformation: Played a pivotal role in organisational restructuring ahead of the AOL acquisition (2015), leading post-merger integration and business transition to align teams, culture, and strategy.
  • → Retention & Talent Optimisation: Cut attrition by 50% in 12 months through targeted retention strategies, enhanced company culture, and L&D initiatives. Reduced cost-per-hire by 40% while improving time-to-hire, ensuring sustainable and cost-effective growth.
Mergers & Acquisitions (M&A)Lean StartupTalent Strategy

Inmobi

People Manager, EMEA

Nov 2011Apr 2013 · 1 yr 5 mos · London, United Kingdom

  • Trusted Senior HR Business Leader/Partner, advising on complex ER cases, growing a team from 35 to 120 across the UK, France, and Germany. Deployed the EMEA recruitment strategy and organisational redesign significantly downsizing European teams.
Employee RelationsTalent ManagementMergers & Acquisitions (M&A)

Propel london ltd

Executive Search Consultant & Head of Agency Recruitment

Oct 2007Nov 2011 · 4 yrs 1 mo · London, United Kingdom

Global Talent AcquisitionRecruitingExecutive SearchNiche Talent Acquisition

Education

The Coach House Ltd

Executive & Leadership Coaching — Industry-leading certification for Executive Coaching - Accredited by the association of coaching

Jan 2020Jan 2021

Acacia Learning

CIPD - Level 7 Advanced Diploma in HR Management — Human Resources

Jan 2014Jan 2016

University for the Creative Arts

BA Fashion and Design and Business Studies at Rochester School of Art and Fashion — Fashion and Business Studies.

Jan 2000Present

University for the Creative Arts

Art & Design Diploma KIAD University

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