Oct 2017 – Jun 2021 · 3 yrs 8 mos

• Business supported - Consumer Operations, Commercial Banking and Institutional Clients Group.
• ‣ HR partnership to drive business objectives, support seamless employee life cycle process, talent
• development and build a performance-driven culture
• ‣ Employee life cycle process standardization and efficiency initiatives
• ‣ Drive interventions to build a client centric culture
• ‣ Organization design and structuring

Mar 2015 – Sep 2017 · 2 yrs 6 mos

• HR Lead for TTS and SFS Ops business-
• ‣ Design HR solutions that align with company's strategic goals
• ‣ Design and delivery of strategic HR projects
• ‣ Drive key HR initiatives for around 600 employees including Employee engagement, change management initiatives, talent development, performance management, employee relations, compensation & other HR support necessary to meet business specific HR goals

Oct 2014 – Feb 2015 · 4 mos

• ‣ Set up CitiPhone business in Bahrain (organization structure, manpower planning, sourcing and selection plan, employee value proposition, training framework)
• ‣ Launch of ‘Live well’ initiative - promoting a culture of healthcare & wellness for employee wellbeing
• ‣ Training Needs Identification and Career Path framework for Consumer Business, Bahrain

Feb 2013 – Sep 2014 · 1 yr 7 mos

• ‣ Responsible for managing end-to-endHR activities for CitiPhone North
• ‣ Partner with business to develop and drive the People strategy
• ‣ Work closely with HR COEs including Talent Acquisition, Talent & Organization Development and Compensation & Benefits to deliver the people strategy for Citi Operations &Technology (O&T) India

Sep 2010 – Feb 2013 · 2 yrs 5 mos

• Responsible for Talent Management & Organization Development for South Asia Operations & Technology (2500 employees)
• ‣ Talent Review process and Development plan
• ‣ End to end Performance Management process
• ‣ Design and implement the campus hires engagement and other development programs.
• ‣ Drive the training and Development agenda
• ‣ Design and implementation of organization-wide initiatives to create retention and development plans for key talent

Sep 2009 – Sep 2010 · 1 yr

• Part of the Corporate HR team and responsible for Talent Acquisition across senior and middle levels for Telecom, Realty and Projects business of the Essar Group. The role involved working closely with the senior management of the business for leadership hiring.

Jun 2007 – Sep 2009 · 2 yrs 3 mos

• Essar telecom included businesses like Telecom retail, Telecom Infrastucture and Mobile Telephony business in Africa. Responsible for end-to-end employee life cycle for Essar Teleholdings, actively involved in HR set-up for YU Telecom in Africa and new initiatives for Essar Telecom businesses like retail and infrastucture.
• Key projects-
• (i) HR Audit across Essar Telecom business
• (ii) HR / Senior Leadership Communication Plan
• (iii) HR Dashboard and MIS
• (iv) Job Classification & Job Description across Essar Telecom business
• Key Achievements-
• Actively involved in the complete HR setup of the green field telecom project in Africa. (Processes and policies alignment for the project, compensation philosophy, organisation chart, manpower planning, recruitment of leadership position)

Apr 2006 – Jun 2006 · 2 mos · Bengaluru Area, India

• Worked with the diversity team to plan and launch IBM Dependent Care Initiative:
• Project deliverables included need analysis of the project (Quantitative analysis of internal survey);Benchmark study of the design of Child Day Care set- up provided by other companies with costing-benefit analysis; Design Project plan and communication plan