Rohith M N

Operations Associate

Bengaluru, Karnataka, India10 yrs experience

Most Likely To Switch

Key Highlights

Over 8 years of experience in operations and sourcing.
Proven track record in team management and strategic planning.
Expert in optimizing payment processes and talent acquisition.

Stackforce AI infers this person is a Sourcing and Operations Manager with expertise in supply chain and team leadership.

Contact

Skills

Core Skills

SourcingOperations ManagementTeam ManagementStrategic SourcingSupply Chain ManagementManagement Information Systems (mis)

Other Skills

Operations AdministrationSupply OperationsProject PlanningStrategic PlanningBuilding Leadership TeamsTechnical SupportDepartment ManagementPnL ManagementRoot Cause AnalysisCustomer Relationship Management (CRM)OnboardingMicrosoft OfficeVendor ManagementMarketingProject Management

About

I am a very hard working, punctual, responsible and a good team player. I can manage myself well in situations when the pressure is on my to. My objectives are to learn new things from any work field or any given situation as there is always something new to learn. several years experience i have in Operations, supply and planning ,Onboarding, Field team managements Overall experience 8+years.

Experience

10 yrs

Total Experience

1 yr 8 mos

Average Tenure

1 yr 10 mos

Current Experience

Bigbasket.com

Sourcing Manager

Aug 2024 – Present · 1 yr 10 mos · Bengaluru South, Karnataka, India · On-site

Operations AdministrationStrategic SourcingSourcingSupply OperationsOperations Management

Magenta mobility

Sourcing Manager

Dec 2023 – Aug 2024 · 8 mos · Bengaluru, Karnataka · Hybrid

Zepto

City lead

May 2022 – Dec 2023 · 1 yr 7 mos · Bengaluru, Karnataka, India

Strategizing the daily activities to get more output, taking care end to end payment-related issues, by handling 500-600 fleet on the ground including team management and client management.
Led staff meetings to delegate tasks, assign workloads, and communicate changing priorities.
Trained and supervised team to deliver on store sales targets.
Led end-to-end payments for vendors, field executives, and gig partners with a high level of accuracy. Streamlined processes to ensure timely resolution of payment issues.
Utilized bridge calling for tracking, auditing, and improving the pitch of the UA team, leading to improved conversion rates and increased customer satisfaction.
Led the training and closely monitored the onboarding process and performance of a large number of gig workers, resulting in improved retention and productivity.
Proactively sourced and engaged with a diverse candidate pool through targeted cold calling and strategic database utilization, demonstrating strong talent acquisition skills.
Expertly evaluated and screened candidates based on specific criteria, improving hiring efficiency and reducing time-to-fill for key positions.
Fostered seamless communication with riders throughout the onboarding process, ensuring successful transitions and positive candidate experiences.