Chandana Satya Sai Phani Kumar P

Software Engineer

Hyderabad, Telangana, India5 yrs 5 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Expert in API design and systems architecture.
  • Proven track record in reducing latency and improving performance.
  • Hands-on experience with machine learning and AI technologies.
Stackforce AI infers this person is a Backend Engineer specializing in Fintech and AI-driven solutions.

Contact

Skills

Core Skills

Amazon Web Services (aws)Api DesignSystems DesignData StreamingMachine Learning

Other Skills

PyTorchCassandraPostgreSQLRedisKafkaSpring AIApache KafkaSpring BootPython (Programming Language)LinuxPythonOCI AI ServicesAnacondaDeep LearningReactive Programming

About

I passionately try to build backend systems that operate under real pressure. Experience with designing APIs, reducing latency, domain agnostic thinking, and systems design for scale and availability. I value ownership, critical thinking, clarity in decision making to make measurable impact. From late 2025, I have been interested in building Agents, Workflows and getting my hands dirty with Pytorch and Model Evals.

Experience

5 yrs 5 mos
Total Experience
1 yr 8 mos
Average Tenure
3 mos
Current Experience

Freshworks

Senior Software Engineer

Mar 2026Present · 3 mos · Hyderabad, Telangana, India · Hybrid

  • Contributing to Fresh service's ITOM Team, integrating with Fire hydrant
Amazon Web Services (AWS)PyTorch

National payments corporation of india (npci)

Associate Application Developer

Aug 2024Feb 2026 · 1 yr 6 mos · Chennai, Tamil Nadu, India · On-site

  • IBMB - India’s next-generation NetBanking P2M payment platform, acting as an interoperable switch between PA/PGs and Banks, enabling seamless QR, Intent, and Web-based P2M flows aligned with RBI standards.
  • WORK:
  • Developed multiple APIs to handle payment cycle with on-prem infrastructure over bare-metal servers
  • Reduced API latency while achieving 5K QPS, Maintaining stickiness.
  • Implemented Redis-Lua rate limiter for throttling.
  • Implemented POC for FIDO2/AFA passwordless auth with PCI DSS compliance - published RBI-approved technical framework
  • Created MCP server using Spring AI with Kafka-ClickHouse pipeline exposing real-time bank/PG metrics (success rates, latency, availability) to AI agents for intelligent payment routing.
  • Designed and Developed ODR system (TCC / DRC / RET) cutting resolution time by 80%, with E2E ownership of the complete module to PROD.
CassandraPostgreSQLAPI DesignSystems Design

Cognizant

2 roles

Software Engineer

Jul 2022Jul 2024 · 2 yrs

  • 7 Eleven - Merchandising, Demand chain optimization and Order management.
  • Migrated/Re-written Consumers from AWS SQS to Kafka.
  • Data streams from one application to other application in a modularized architecture with Apache Kafka as streaming engine and Java Spring to trigger pipelines and services.
Apache KafkaSpring BootData Streaming

Programmer Analyst Trainee

Aug 2021Jun 2022 · 10 mos

  • Developed RFP of CLTV (Customer lifetime value) System which is, the total revenue an ecommerce business earns from a customer over time, considering all the orders ever and their correlation.
  • Forecast to size up customer satisfaction, loyalty, and the viability of a brand.
  • Trained models, testing models to optimal gradient.
  • Data extraction, formatting, optimization for the ML Model
  • Tools used - OCI AI Services, Anaconda, Python, Octave
Python (Programming Language)LinuxMachine Learning

Risc - robotics and intelligent system community (lpu)

Student Member

Oct 2017Aug 2018 · 10 mos · Phagwara, Punjab, India

Education

Lovely Professional University

Bachelor of Technology — Engineering

Jul 2017May 2021

Jawahar Navodaya Vidyalaya - JNV

MPC

Jan 2015Jan 2017

Jawahar Navodaya Vidyalaya - JNV

6th - 10th — Schooling

Jan 2011Jan 2015

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