Maneesh CG

Operations Associate

Bengaluru, Karnataka, India2 yrs 11 mos experience

Key Highlights

Expert in transforming data into actionable insights.
Strong background in workforce management and optimization.
Proficient in SQL and data analysis tools.

Stackforce AI infers this person is a Data Science and Workforce Management specialist in a B2B SaaS environment.

Contact

Skills

Core Skills

Workforce ManagementCustomer Service

Other Skills

HeadcountNegotiationTeamworkTime ManagementReporting & AnalysisResolving IssuesAdministrative ManagementReporting ToolAdjustmentsWorkforce Optimization (WFO)Business AdministrationWorkforce PlanningGoogle SheetsOperational EfficiencyQueue Management

About

💻Analytics Geek!! Interested in Data Science, SQL and Work Force Management

Experience

2 yrs 11 mos

Total Experience

1 yr 5 mos

Average Tenure

Current Experience

Contactpoint 360

2 roles

Workforce Management Analyst

Promoted

Sep 2023 – Dec 2024 · 1 yr 3 mos

Workforce ManagementHeadcount

Customer Support Associate

Apr 2023 – Aug 2023 · 4 mos

NegotiationCustomer Service

[24]7.ai india

Digital Interaction Advisor

Sep 2021 – Jan 2023 · 1 yr 4 mos · Bengaluru, Karnataka, India

TeamworkTime ManagementCustomer Service

Education

Administrative Management College

Bachelor of Business Administration

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