Ani Buduryan

Operations Associate

Yerevan, Yerevan, Armenia8 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in HR digital transformation and process optimization.
Proven track record in leading cross-functional projects.
Strong analytical skills driving data-driven decision making.

Stackforce AI infers this person is a SaaS HR digital transformation expert with a focus on process automation.

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Skills

Core Skills

Hr Digital TransformationProject Management

Other Skills

ServiceNow HRSDRequirements GatheringUATChange ManagementProcess DocumentationTraining DeliveryWorkflow RedesignRequirement ValidationData AnalysisOnboarding Process OptimizationProcess ImprovementStakeholder CoordinationCustomer ServiceOperational ImprovementTeam Coordination

About

People Tech PM specializing in HR digital transformation, enterprise ticketing systems, and workflow optimization at a global scale. I lead system implementations, automation initiatives, and cross‑functional projects that improve the employee experience and operational efficiency across People Operations, Talent, and Shared Services. My experience includes implementing ServiceNow HRSD, evaluating HRMS systems, building AI‑driven HR digital assistants, and redesigning onboarding journeys for executive, confidential, and global hires. I drive end‑to‑end project delivery—from requirements gathering and documentation to UAT, change management, and post‑go‑live stabilization. Holding a Master’s in Project Management, I bring a structured and analytical approach to complex projects, bridging strategy and execution to deliver measurable impact. I thrive in dynamic environments where I can combine data-driven insights, innovative solutions, and collaborative teamwork to create sustainable improvements in people and business outcomes

Experience

8 yrs 3 mos

Total Experience

3 yrs

Average Tenure

4 yrs 5 mos

Current Experience

Synopsys inc

3 roles

People Partner Sr Associate

Jan 2024 – Present · 2 yrs 5 mos

Leading the business-side implementation of a global ServiceNow HRSD platform, transitioning from a legacy model to a scalable, standardized solution.
Acting as the primary liaison between People Operations, IT, Shared Services, and external vendors through design, configuration, UAT, and go‑live phases.
Defining and documenting requirements, translating operational needs into technical specifications, and ensuring system alignment.
Overseeing milestone tracking, deliverables, and cross‑team coordination to maintain timeline adherence.
Conducting UAT, identifying defects, recommending workflow improvements, and ensuring deployment readiness.
Developing governance documentation including process flows, requirement logs, and training materials.
Delivering training sessions in partnership with technical specialists to support adoption.
Providing ongoing subject‑matter expertise and continuous improvement recommendations post‑implementation.

ServiceNow HRSDRequirements GatheringUATChange ManagementProcess DocumentationTraining Delivery+2

Global Process Expert

Promoted

Jan 2022 – Jan 2024 · 2 yrs

Supported HR system enhancement projects in collaboration with HRIS and IT teams.
Contributed to workflow redesign, requirement validation, and cross‑regional stakeholder alignment.
Maintained process documentation, knowledge content, and operational guidance materials.
Monitored initiative progress and provided structured status updates to leadership.
Conducted training sessions and supported deployment readiness for new workflow changes.
Built recurring dashboards and analytical reports to support data-driven decision-making.
Identified operational risks and bottlenecks and proposed mitigation strategies.

Workflow RedesignRequirement ValidationProcess DocumentationData AnalysisTraining DeliveryHR Digital Transformation+1

People Partner, Associate

Jan 2021 – Mar 2022 · 1 yr 2 mos

Led onboarding for executive and confidential hires, ensuring secure information handling and coordination across senior stakeholders.
Redesigned and optimized the onboarding process to reduce manual effort and improve new‑hire experience.
Managed and improved internship program processes, including documentation, onboarding, and high‑volume seasonal support.
Partnered with HR, Talent Acquisition, and People Operations teams to implement consistent process improvements.

Onboarding Process OptimizationProcess ImprovementStakeholder CoordinationHR Digital TransformationProject Management

Jellyfish yerevan

F&B Manager

Mar 2020 – Oct 2022 · 2 yrs 7 mos

Oversaw daily restaurant operations and maintained exceptional customer satisfaction standards.
Resolved escalations quickly, increasing guest loyalty and overall experience.
Led team operations, coordinated events, and optimized internal workflows.
Built strong relationships with vendors to ensure consistent product quality and timely delivery.
Analyzed performance metrics and provided insights to senior management to support operational improvements.
Executed staff training programs to enhance service quality and efficiency.
Managed inventory, procurement, and cost controls to support financial performance.
Coordinated large events and private functions to ensure high-quality delivery.

Customer ServiceOperational ImprovementTeam Coordination

Republica hotel yerevan

Client Services Representative

Jan 2018 – Jan 2020 · 2 yrs

Handled end‑to‑end guest reservations across multiple platforms with precision and timely communication.
Resolved customer issues and supported positive guest experiences throughout their stay.
Managed transactions, billing, and financial processes in compliance with hotel standards.
Analyzed guest feedback to improve service quality.
Collaborated with housekeeping, F&B, and management to maintain operational alignment.
Supported VIP and corporate guests, ensuring tailored, high‑quality service.

Customer ServiceGuest Experience ManagementOperational Alignment