Feb 2023 – Oct 2024 · 1 yr 8 mos · Hybrid

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Planned, designed, and scheduled phases for large projects.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
• Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
• Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Create / Maintain detailed project roadmaps, schedules and WBS to ensure maximum resource efficiency.
• Managed 20+ clients with an overall project valuation of $15+ million [Mainly US based clients].
• Maintain resource capacity of 85% through the resource utilization matrix.
• More than 90% projects / assessments delivered on time within the agreed acceptance criteria.
• Track and investigate internal tasks / reports to analyze overheads and worked on improvement wherever required.

Mar 2021 – Feb 2023 · 1 yr 11 mos · Hybrid

Sep 2020 – Mar 2021 · 6 mos · Hyderabad, Telangana, India · Remote

• Managed proposals to ensure deadlines and quality standards are met.
• Conducted internal proposal team debriefings and create reports on feedback received.
• Contributed to continuous performance and quality improvement efforts for proposal process, and assist in making changes based on lessons learned.
• Contributed towards Project Management improvement activities
• Worked as product owner for 360-VR experience product. Created detailed project roadmaps, schedules and WBS.
• Created / Maintained Release plan and procedures (co-developed with stakeholders)
• Collaborated with development team to plan project sprints.
• Tools used: Confluence, Jira, G-Suite, Lucid Chart Methodologies: Agile-Scrum

Apr 2019 – Sep 2020 · 1 yr 5 mos · Mumbai, Maharashtra, India

• Managed day-to-day operations of assigned projects, ensuring adherence to budgets, schedules, scopes, quality standards, policies, procedures.
• Requirement gathering and customization requirement review.
• End to end project delivery management & documentation.
• Facilitated communication between departments and project stakeholders.
• Worked on change request management: Drafted statement of work (SOW) and defined scope and boundaries of the undertaken project.
• Draft work breakdown structure and defining project timeline after internal consultation.
• Coordination with internal departments (Dev team, QC team, DevOps) for managing deliverables on promised timeline.
• Demonstration of development/change requests customized for client.
• Getting sign off from client after deliveries
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Tools used: MS Office, MS Visio, Jira, Bugzilla, Draw.io, Postman.
• Methodologies: Agile-Scrum, Waterfall approach

Apr 2014 – Jun 2016 · 2 yrs 2 mos · India

• Providing college educational books at discounted rates with free home delivery service
• Being a first of its kind in the local market, there were a lot of business growth opportunities that were identified.
• Developed comprehensive business plans that guided the company towards long-term success and profitability.