Osiris Chang

DevOps Engineer

Palo Alto, California, United States21 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Decade of experience in IT support at HP.
Expertise in complex technical issue resolution.
Strong leadership and project management skills.

Stackforce AI infers this person is a seasoned IT support specialist with a focus on infrastructure and cybersecurity.

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Skills

Core Skills

LeadershipProblem Solving

Other Skills

Project ManagementExtensive technical knowledgeTroubleshootingCustomer ServiceTeamworkTechnical Training

About

With a decade at HP, my role as a Senior IT Support Specialist centers around ensuring the seamless operation of systems and applications. My expertise lies in tackling complex, high-level technical challenges, where I have honed skills in both individual issue resolution and contributing to team-driven solutions. The focus of my work is on strengthening company infrastructure and user satisfaction through dedicated support. Leadership and project management are pillars of my professional approach, fostering a culture of continuous learning within our team to consistently elevate the quality of technical support and drive organizational success.

Experience

21 yrs 4 mos

Total Experience

10 yrs 8 mos

Average Tenure

11 yrs 4 mos

Current Experience

Hp

Senior Information Technology Support Specialist

Feb 2015 – Present · 11 yrs 4 mos · United States

Lead the support team and ensure the smooth operation of IT systems within the organization. Handle complex, high-level technical issues to maintain systems and ensure stable operation of systems and applications

LeadershipProblem SolvingProject ManagementExtensive technical knowledgeTroubleshootingCustomer Service+2