Erika Chao

Project Manager

San Jose, California, United States4 yrs 1 mo experience

Highly Stable

Key Highlights

Expert in workflow automation and process optimization.
Proven track record in managing cross-functional global teams.
Strong background in digital marketing and content strategy.

Stackforce AI infers this person is a SaaS and Marketing professional with expertise in project management and operational efficiency.

Contact

Skills

Core Skills

Project ManagementWorkflow AutomationOperations ManagementMarketing StrategyTeam Management

Other Skills

Business Process ImprovementStakeholder ManagementSharePointHTML5GovernanceAccess ManagementEvent CoordinationContent ManagementSEOSEMGoogle AdsFacebook AdsContent CreationCoachingVideo Games

About

Project manager focused on improving operational efficiency through process optimization and workflow automation. Experienced in building scalable systems and supporting cross-functional global teams. Currently pursuing CAPM certification.

Experience

4 yrs 1 mo

Total Experience

4 yrs 1 mo

Average Tenure

Current Experience

Synopsys inc

Project Manager

Dec 2021 – Jan 2026 · 4 yrs 1 mo · Sunnyvale, CA · On-site

Project Manager focused on improving operational workflows and building scalable systems for global university programs.
Built and implemented a workflow automation solution that reduced request turnaround time from weeks to 2-3 days by replacing a manual intake and approval process
Supported governance and access management for a global knowledge portal used by 200+ universities, including biannual audits and compliance verification
Partnered with global teams to standardize access-review workflows, improving consistency and reducing manual effort across regions
Coordinated a monthly academic speaker series, including outreach, scheduling, webinar setup, and post-event content management
Managed logistics for in-person a d virtual events by working with IT, AV, facilities, and security teams
Designed and maintained SharePoint sites and documentation systems to improve organization, navigation, and knowledge sharing
Created HTML-based communications for product updates, program outreach, and stakeholder engagement
Supported leadership with scheduling and coordination across multiple ongoing initiatives

Project ManagementWorkflow AutomationBusiness Process ImprovementOperations ManagementStakeholder ManagementSharePoint+1

Slug gaming

Collegiate Esports Director | Team Manager | Coach

Sep 2018 – May 2020 · 1 yr 8 mos · Santa Cruz, CA · Hybrid

Led operations and team coordination for a collegiate esports organization, managing multiple teams and supporting competitive events
Managed scheduling, communication, and logistics for team practices, scrimmages, and tournaments
Led recruitment and tryouts to build balanced and competitive team rosters
Coordinated across players and leadership to ensure alignment on goals, roles, and performance
Supported team development and performance through coaching and structured practice planning
Contributed to multiple tournament achievements, including two Fanime wins and a 2nd-place finish in California Cup

Team ManagementCoachingEvent Coordination

188photo

Marketing Assistant

Jan 2016 – Dec 2021 · 5 yrs 11 mos · Taichung City, Taiwan · On-site

Early experience in digital marketing, developing skills in campaign execution, analytics, and content strategy
Increased organic website traffic by 25% through SEO and SEM optimization
Managed Google Ads and Facebook Ads campaigns, driving a 20% increase in qualified leads
Created content across blogs, newsletters, and social media to improve brand visibility and engagement
Assisted with campaign execution and performance tracking to support ongoing marketing initiatives

Marketing StrategySEOSEMGoogle AdsFacebook AdsContent Creation