Faayazah Sait — Business Analyst

Experienced technical writer with 18 years of expertise in creating and managing technical documentation, user manuals, online help documentation, and knowledge-based articles for diverse audiences. Proficient in Microsoft Office Suite, DITA, Oxygen XML Editor, Adobe FrameMaker, Snagit, Confluence, Jira, and Software Documentation. Key Skills: - Edited, validated, and reviewed documents for consistency and accuracy. - Utilized version control systems (GIT) and content management systems. - Developed and maintained user documentation and online help for various products. - Collaborated with UX designers to create integrated help content. - Worked closely with QA teams to test documentation and report bugs. - Enhanced documentation accessibility and usability, which reduced customer support inquiries. - Proofread documents and applied relevant style guides. - Managed time effectively to meet project deadlines. - Created instructional videos using Camtasia to highlight key product features.

Stackforce AI infers this person is a Technical Writer specializing in Software Documentation and User Experience in the SaaS industry.

Location: Bengaluru, Karnataka, India

Experience: 19 yrs 11 mos