Shashikant Pandey

CTO

Noida, Uttar Pradesh, India5 yrs 8 mos experience
Highly Stable

Key Highlights

  • 5+ years in Cisco Collaboration domain
  • Expertise in VoIP and unified communications
  • Strong change and vendor management skills
Stackforce AI infers this person is a VoIP and Network Engineering specialist in the Telecommunications industry.

Contact

Skills

Core Skills

Voice Over Ip (voip)Network EngineeringRouting

Other Skills

Cisco VoIPVoIP protocols SIPMobile VoIPLocal Area Network (LAN)TroubleshootingInternet Protocol Suite (TCP/IP)Routing ProtocolsBorder Gateway Protocol (BGP)Virtual Private Network (VPN)LAN SwitchingFirewallsLinuxSQLMPLS NetworkingTelecommunications

About

Having 5+ Years of experience in Cisco Collaboration domain and have worked on various product like Call manager, Unity Connections, Voice gateways, Cisco Jabber, UCCX and Cisco telepresence devices. I am responsible for change management, Problem management and Change management. I am also responsible for vendor management, Escalation management and Queue management.

Experience

5 yrs 8 mos
Total Experience
2 yrs 2 mos
Average Tenure
1 yr 4 mos
Current Experience

Hcltech

Lead Technical Specialist

Feb 2025Present · 1 yr 4 mos · Noida, Uttar Pradesh, India

  • I am responsible for designing, implementing, maintaining, and troubleshooting voice communication systems, including VoIP infrastructure, unified communications (UC), and contact center solutions.
Voice over IP (VoIP)Cisco VoIPVoIP protocols SIPMobile VoIPLocal Area Network (LAN)Troubleshooting+12

Guesttek interactive entertainment ltd.

GNOC specialist

Nov 2023Feb 2024 · 3 mos · Remote

Ericsson

2 roles

Assistant Engineer (L2)

Promoted

Jan 2022Nov 2023 · 1 yr 10 mos

RoutingFirewalls

Network Engineer

Oct 2019Aug 2022 · 2 yrs 10 mos

Education

Bengal College of Engineering and Technology 125

Bachelor of Technology (B.Tech.) — Electronics and Communications Engineering

Jan 2014Jan 2018

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