R

Rushank Gupta

Operations Associate

Uttar Pradesh, India4 yrs 9 mos experience

Key Highlights

  • 3+ years of experience in data analysis and operations.
  • Expertise in KPIs and cost reduction strategies.
  • Strong problem-solver with cross-functional collaboration.
Stackforce AI infers this person is a data-driven operations analyst with a focus on efficiency in the insurance sector.

Contact

Skills

Core Skills

Operations ManagementClient RelationsSalesCustomer Experience

Other Skills

Customer SupportClient CommunicationBusiness InsightsCustomer SuccessWritten CommunicationPerformance AnalysisDecision-MakingPerformance MonitoringCustomer Satisfaction (CSAT)Operations SupportEnterprise Resource Planning (ERP)Relationship BuildingInsurance ClaimsKey Performance IndicatorsStrategic Thinking

About

Results-driven Operations Analyst with 3+ years of experience in data analysis, process improvement, and operational efficiency. Skilled in Excel, SQL, Tableau, and ERP systems. Strong problem-solver with a focus on KPIs, cost reduction, and cross-functional collaboration to support business goals. Highly Skilled professional with almost 3 years of experience in Operational Services in US insurance for life and annuity policies. Expertise in Time management, Client management, Team handling and working on daily SLA's. Desires a challenging role to use capability and learn new things to drive and develop strong professional teams. I look forward to a Highly Active career in data analysis, Business analyst and operations background and seeking challenging role in data or business analysis to learn analytical abilities and contribute to Organization success.

Experience

4 yrs 9 mos
Total Experience
--
Average Tenure
--
Current Experience

Dxc technology

Analyst III

Sep 2021Present · 4 yrs 9 mos · Noida, Uttar Pradesh, India · Remote

Customer SupportClient CommunicationOperations ManagementClient Relations

Investosure

Sales Associate

May 2020Jul 2020 · 2 mos · Hapur district, India

  • internship
Business InsightsCustomer SuccessSalesCustomer Experience

Education

GL Bajaj Institute of Technology and Management

PGDM — Marketing

Apr 2019May 2021

GL Bajaj Institute of Technology and Management

PGDM

Jan 2019Jan 2021

CCS (Chaudhary Charan Singh)University

Bachelor of Business Administration - BBA — Marketing

Apr 2016Mar 2019

CCS (Chaudhary Charan Singh)University

Bachelor of Business Administration - BBA — BBA

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