Divyansh Jaiswal

Project Manager

Bengaluru, Karnataka, India4 yrs 10 mos experience

Key Highlights

4+ years of experience in technical support engineering.
Expertise in managing EMC Symmetrix and Unity storage arrays.
Recognized for efficient incident resolution and customer-focused support.

Stackforce AI infers this person is a Technical Support Engineer specializing in enterprise storage solutions within the IT infrastructure sector.

Contact

Skills

Core Skills

Emc Storage ProductsStorage Area Network (san)

Other Skills

Network-Attached Storage (NAS)Linux AdminSymmetrixUnitySOLID Design PrinciplesDesign PatternsUnified Modeling Language (UML)SOLID PrinciplesDesign Patterns (Creational, Structural, Behavioral)Object-Oriented Design PrinciplesSystem Design ConceptsMongoDBJavaScriptweb3.jsNode.js

About

An experienced and result-oriented Technical Support Engineer with 4+ years of experience resolving tier-1 and tier-2 technical issues in fast-paced environments. Pursued my MTech in Computing Systems and Infrastructure from BITS PILANI through Work Integrated Learning Program offered by Wipro. Strong expertise in troubleshooting, system administration, and customer support, delivering enterprise-level storage solutions and support for Dell Technologies environments to ensure quick resolution is provided to clients and maintaining SLA. Specialized in managing and troubleshooting EMC Symmetrix (VMAX/PowerMax) and Unity XT storage arrays, with strong expertise in both SAN and NAS architectures. Ensuring maximum availability and data integrity. Adept at collaborating with cross-functional teams to resolve complex issues, optimize storage infrastructure, and deliver seamless user experience. Recognized for efficient incident resolution, proactive monitoring, and customer-focused support in mission-critical environments.

Experience

4 yrs 10 mos

Total Experience

Average Tenure

Current Experience

Wipro

2 roles

Senior Project Engineer

Promoted

Jan 2026 – Present · 5 mos · Bengaluru, Karnataka, India · Hybrid

1. Experience with EMC Symmetrix VMAX 10k, 20k, 40k , Vmax all flash boxes, Vmax-3 boxes and Powermax boxes.
2. Thorough knowledge of architecture of DMX, V-max, VMAX3 and PowerMax storage arrays.
3. Experience in EMC Unity boxes.
4. Linux Admin

Storage Area Network (SAN)Network-Attached Storage (NAS)EMC Storage ProductsLinux Admin

Technical Support Engineer

Jul 2021 – Dec 2025 · 4 yrs 5 mos · Bengaluru, Karnataka, India · Hybrid

1. Experience with EMC Symmetrix VMAX 10k, 20k, 40k , Vmax all flash boxes, Vmax-3 boxes and Powermax boxes.
2. Thorough knowledge of architecture of DMX, V-max, VMAX3 and PowerMax storage arrays.

Storage Area Network (SAN)EMC Storage Products