Sep 2023 – Mar 2025 · 1 yr 6 mos · Kolkata, West Bengal, India · Remote

• Experienced Veeva Vault Consultant with over 5 years of experience in Life Sciences, specializing in Veeva Vault (PromoMats, MedComms & Clinical) support. I have a proven track record of successfully configuring, optimizing, and supporting Vault applications for global pharmaceutical clients including Galderma and Jazz Pharmaceuticals.
• Configuring Document Types, Lifecycles, Workflows, and Vault Objects
• Managing user roles, security settings, and DAC for access control
• Supporting Clinical Vault components such as Study, Study Country, Sites, Milestones.
• Executing document migrations and metadata management using Vault Loader
• Enhancing PromoMats and MedComms systems, including MLR review workflows
• Maintaining sandbox environments and release testing
• Creating dashboards and reports tailored to business requirements
• In addition to Vault, I have 3+ years of experience in Veeva CRM support and Salesforce administration. I’ve handled user management, territory alignments, product assignments, and supported multichannel campaigns.

Aug 2022 – Sep 2023 · 1 yr 1 mo · Vizianagaram, Andhra Pradesh, India · On-site

• Veeva Vault Consultant with hands-on experience in PromoMats and MedComms, delivering tailored configurations and system support to meet the evolving needs of commercial and medical affairs teams. I’ve worked with leading global clients like Galderma and Jazz Pharmaceuticals, ensuring their Vault systems are compliant, efficient, and aligned with industry standards.
• Key skills include:
• Configuration of Document Types, Workflows, and Lifecycles based on brand and country-specific needs
• Managing MLR (Medical, Legal, Regulatory) workflows, review and approval processes
• Creating Dynamic Access Control (DAC) records and implementing role-based security for audit readiness
• Optimizing document management through metadata setup, field dependencies, and workflow automation
• Handling bulk uploads, user provisioning, and migrations using Vault Loader
• Building custom reports and dashboards to support stakeholder reporting
• Regular sandbox management, release impact assessments, and user support for Vault enhancements
• I pride myself on delivering quality support, streamlined content review processes, and improving Vault usability for end users.

Jun 2020 – Jul 2022 · 2 yrs 1 mo · Remote

• Troubleshooting the Issues related to User iPad sync operation, general Data Loading activities, User management, Accounts and Territory management.
• Handling the issues related to Call reporting, Product management, Approved email, Cycle plans, medical events and Medical Inquiries.
• Worked on Creating Custom fields, Validation rules and page layouts to meet the end user’s business requirements.
• Getting in touch with the customers to understand their business functionalities and clearing their support related issues at the earliest
• Worked on Workflow Rules and Approval Processes, Process flow builders, Roles, Profiles, Permission sets.
• Developing the new configuration changes in the Sandbox for the end users to test and after their approval migrating those changes to the production using the changesets to satisfy the End user’s business requirements.