S

Salu John

Operations Associate

Thamarassery, Kerala, India8 yrs 1 mo experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in Business Continuity Management and Risk Assessment.
  • Proven track record in crisis management and organizational resilience.
  • Experienced in coordinating disaster recovery initiatives.
Stackforce AI infers this person is a Business Continuity and Risk Management expert with a focus on operational resilience.

Contact

LinkedIn

Skills

Core Skills

Business Continuity ManagementRisk AssessmentCustomer Service

Other Skills

Microsoft OfficeBusiness Impact AnalysisCrisis ManagementRisk AnalysisTeam LeadershipDisaster RecoveryRequest for Proposal (RFP)Request for Information (RFI)TestingISO 22301Disaster PreparednessBusiness UnitsRTOISO StandardsDisaster Risk Reduction

About

Professional with a strong foundation in customer service and hands-on experience in Business Continuity Management. Skilled in Business Impact Analysis (BIA), Risk Assessment, Disaster Recovery and crisis management. Experienced in coordinating fire evacuation drills, call tree validations, and walkthrough exercises. Knowledgeable in ISO 22301 standards and committed to enhancing organizational resilience.

Experience

8 yrs 1 mo
Total Experience
2 yrs 8 mos
Average Tenure
3 yrs 5 mos
Current Experience

Infosys

Associate Manager

Jan 2023 – Present · 3 yrs 5 mos · Bengaluru, Karnataka, India · Hybrid

Microsoft OfficeBusiness Impact AnalysisBusiness Continuity ManagementRisk Assessment

Cognizant

Senior Process Executive

Jun 2021 – Jan 2023 · 1 yr 7 mos · Kochi, Kerala, India · Remote

Microsoft OfficeBusiness Impact AnalysisBusiness Continuity ManagementRisk Assessment

Sutherland

Customer Service Specialist

Apr 2018 – May 2021 · 3 yrs 1 mo · Kochi, Kerala, India

Microsoft OfficeCustomer Service

Education

Anna University Chennai

Bachelor of Technology - BTech — Information Technology

Jan 2011 – Jan 2015

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