Poovamma Pramod

Operations Associate

Bengaluru, Karnataka, India15 yrs 4 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in vendor and contract management.
  • Strong background in operations within telecom and banking sectors.
  • Skilled in managing complex partner operations.
Stackforce AI infers this person is a seasoned operations leader in the Telecom and Banking sectors.

Contact

LinkedIn

Skills

Core Skills

Vendor ManagementContract ManagementOperations Management

Other Skills

Vendor Operations ManagementPartner OperationsBusiness OperationsBPOTransition ManagementWorkforce ManagementMarket ResearchService DeliveryTeam ManagementTelecommunicationsCall CentersSlaOutsourcingPerformance ManagementCRM

About

Strong operations professional with a demonstrated history of working in the computer networking & Telecom & Banking industry. Skilled in Operations Management, Procurement, Vendor Management, Contract Management (SoW), Service-Level Agreements (SLA), Customer Relationship Management (CRM), Workforce Management, and Contact Centers.

Experience

15 yrs 4 mos
Total Experience
5 yrs 1 mo
Average Tenure
9 yrs 5 mos
Current Experience

Cisco

3 roles

Leader, Business Operations

Promoted

Mar 2023 – Present · 3 yrs 3 mos · Bangalore Urban, Karnataka, India

  • Vendor Operations Management
  • Partner Operations
  • Contract Management
Vendor Operations ManagementPartner OperationsContract ManagementVendor Management

Vendor Analyst

Mar 2019 – Oct 2021 · 2 yrs 7 mos

  • Vendor Operations Management
  • Partner Operations
  • Contract Management
Vendor Operations ManagementPartner OperationsContract ManagementVendor Management

Business Analyst

Jul 2015 – Feb 2019 · 3 yrs 7 mos

  • Business Operations
  • Partner Operations
Business OperationsPartner OperationsOperations ManagementVendor Management

Hinduja global solutions

Assistant Manager - Operations

Jun 2014 – Jun 2015 · 1 yr

Spice bpo, mysore

Assistant Manager - Operations

Sep 2007 – Aug 2012 · 4 yrs 11 mos

Education

Good Sheperd Convent & Vinayaka English School

B.Com — Commerce

Jan 2000 – Jan 2001

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