Sudeep M S

DevOps Engineer

Karnataka, India2 yrs experience
Most Likely To Switch

Key Highlights

  • Cloud and Web Security Engineer with strong technical support skills.
  • Experience in diagnosing complex network and security issues.
  • Cybersecurity intern with hands-on experience in system administration.
Stackforce AI infers this person is a Cloud Security Engineer with a focus on technical support and cybersecurity in hybrid environments.

Contact

LinkedIn

Skills

Core Skills

CybersecurityTechnical Support

Other Skills

Network EngineeringAmazon EKSAmazon EC2Amazon S3Amazon RDSAmazon VPCAnalytical SkillsCommunicationData StructuresObject-Oriented Programming (OOP)Amazon DynamodbTransmission Control Protocol (TCP)Ability of multitaskingMicrosoft ExcelComputer Networking

About

winning a prestigious quiz at my alma mater.

Experience

2 yrs
Total Experience
1 yr
Average Tenure
1 yr 7 mos
Current Experience

Skyhigh security

Cloud and web secutity engineer

Nov 2024 – Present · 1 yr 7 mos · Bengaluru, Karnataka, India · Hybrid

  • Provide end-to-end technical support for secured web gateway products deployed on-premises and cloud environments.
  • Diagnose and resolve complex network, security, and connectivity issues to ensure optimal product performance.
  • Handle escalations and collaborate with cross-functional teams for incident resolution and root cause analysis.
  • Assist customers with product installation, configuration, and optimization for secure web traffic management.
  • Maintain and manage support ticket lifecycle using tools like Jira and SymphonySummit.
  • Deliver timely updates and solutions to customers, ensuring high customer satisfaction and SLA adherence.
  • Document troubleshooting guides and best practices to enhance team knowledge sharing.
  • Stay updated on the latest security protocols and advancements in web gateway technologies.
Technical SupportNetwork EngineeringCybersecurityAmazon EKSAmazon EC2Amazon S3+2

Dcnet solutions india pvt ltd

System Administrator

Mar 2024 – Aug 2024 · 5 mos · Bengaluru, Karnataka, India · On-site

Tequed labs

Cyber Security Intern

Sep 2022 – Jan 2023 · 4 mos · Bengaluru, Karnataka, India · Hybrid

  • Experience of windows and Linux system administration
  • An attitude to learn, participate and present Technology
  • (computer, mobile devices, security cameras)
  • Experience in firewall IDS/IPS and web proxy technology
  • Any prior work experience in Technical support or help
  • any capacity Used or experimented with common open
  • source security tools before Scripting skills (python and c)
  • Completed information security related classes
Analytical SkillsCommunication

Education

Visvesvaraya Technological University

Bachelor of Engineering - B.E — Computer Science

Sep 2019 – Jul 2023

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