John Baptist — Product Manager

Strategic Network & Security Architect | CCIEx3 (EI, Sec, DC) | CCDE | Driving AI-Scale Cloud & Automation Excellence With over 25 years of experience, I specialize in architecting, deploying, and optimizing mission-critical IT infrastructure for global enterprises across the financial, aviation, and public sectors. As a triple CCIE-certified professional, I combine deep technical expertise with a strategic mindset to reduce complexity, mitigate risk, and drive durable business growth. My core philosophy centers on "Getting to the Finish Line"—not just by solving technical challenges, but by empowering teams and fostering innovation. I am deeply committed to mentoring the next generation of engineers, helping them achieve their CCIE certifications and advance their technical careers. Core Technical Expertise: Data Center & Cloud: Mastery in ACI, VXLAN EVPN, and AI-Scale Cloud Delivery. Extensive experience with Nexus Dashboard (ND), NDFC, and Multi-Site Domain fabrics. Automation & Innovation: Championing "Infrastructure as Code" (IaC) and network automation to raise benchmarks for delivery excellence. Security: Comprehensive security architecture, including Palo Alto, Checkpoint, NGIPS, and advanced threat detection. Routing & Switching: Expert-level knowledge of BGP, OSPF, EIGRP, MPLS, and SD-WAN. Proven Impact & Leadership: I have been consistently recognized for my ability to lead large-scale, complex engagements. My recent accomplishments include: AI-Scale Leadership: Recipient of the 2026 Asia-Pacific Stevie Silver Award for excellence in AI-Scale Cloud Delivery via Network & Security as Code. Strategic Delivery: Recognized for delivering the AI Mission, managing complex GPU fabrics, and navigating backend fabric design for large-scale AI clouds. Operational Excellence: Awarded for driving global delivery skills excellence and fostering a culture of cross-functional partnership between Customer Experience (CX) and Engineering teams. Trusted Advisor: Proven track record of serving as a lead architect for strategic accounts, ensuring project closure ahead of schedule through technical foresight and adept team management. I am passionate about leveraging cutting-edge technology to solve real-world problems. Whether designing future-state architectures or streamlining automation workflows, I am dedicated to delivering successful customer outcomes that power the digital future. Let’s connect to discuss the evolution of Data Center technologies, AI-ready infrastructure, or the future of network automation.

Stackforce AI infers this person is a seasoned Infrastructure Architect specializing in Network Security and Cloud Solutions for global enterprises.

Location: Bengaluru, Karnataka, India

Experience: 27 yrs 6 mos

Skills

Project Management
Architectural Design
Network Security
It Network Design
Network Design
Network Implementation

Career Highlights

Triple CCIE-certified professional with 25+ years of experience.
Awarded for excellence in AI-Scale Cloud Delivery.
Proven track record in leading complex IT engagements.

Work Experience

Cisco

Sr. Solution Architect (1 yr 3 mos)

Solution Architect - Customer Delivery (2 yrs 3 mos)

Network Expert

Professional Services Lead - IT Network & Security (15 yrs 6 mos)

Asna Technologies

Lead Operations - Network & Security (4 yrs 6 mos)

Microtek Services Pvt Ltd

Information Technology Operations Manager (2 yrs 6 mos)

IT Harbour Solutions Pvt Ltd

Information Technology Support Engineer (1 yr 6 mos)

Education

Bachelor of Computer Application at Dr. C. V. Raman University, Kota Bilaspur

John Baptist

Product Manager

Bengaluru, Karnataka, India27 yrs 6 mos experience

Highly Stable

Key Highlights

Triple CCIE-certified professional with 25+ years of experience.
Awarded for excellence in AI-Scale Cloud Delivery.
Proven track record in leading complex IT engagements.

Stackforce AI infers this person is a seasoned Infrastructure Architect specializing in Network Security and Cloud Solutions for global enterprises.

Contact

Skills

Core Skills

Project ManagementArchitectural DesignNetwork SecurityIt Network DesignNetwork DesignNetwork Implementation

Other Skills

Project PlanningIT NetworkSecurity DesignImplementationInformation SecurityServersNetworkingComputer RepairCisco Secure Malware AnalyticsCisco Anyconnect Secure Mobility ClientIT Network and Security Design and ImplementationIT Network and Security TrainingFirewallsMicrosoft Certified ProfessionalJuniper

About

Experience

27 yrs 6 mos

Total Experience

6 yrs

Average Tenure

3 yrs 6 mos

Current Experience

Cisco

2 roles

Sr. Solution Architect

Promoted

Mar 2025 – Present · 1 yr 3 mos

Solution Architect - Customer Delivery

Dec 2022 – Mar 2025 · 2 yrs 3 mos

Strong presentation skills at both technical and executive level.
Present complex solutions/ideas across all levels of participants and work in a team environment as both a leader and an individual contributor.
Interact with multiple cross-functional teams to achieve a common goal and effectively lead cross-functional teams.
Build and maintain trust and relationships with customers and Cisco team members.
Executing complex Cisco managed and technical projects.
Strategic conversation in a wide range of technologies and how they map to business outcomes.
Build and maintain long-term technology/solutions roadmaps.
Develop strategic Architectures and Solutions based on customer business needs.
Identify customer business and technology needs through relationship building with key customer stakeholders.
Create and execute on our top accounts’ strategic initiatives.
Provide business development support – positioning services; assisting in scoping and determining level of effort for proposals, and statements of work.
Work with engineers to ensure delivery quality and scalability across all theater.
Problem solving, negotiating, business writing, customer relationship management, effective presentation, and active listening.
Understand industry strategies, business challenges, and desired business outcomes and develop a technology, solutions-oriented strategy at a vertical or segment level that can deliver those outcomes.
Identify gaps and drive innovative solutions to close gaps in the portfolio and accounts covered.
Customer consulting experience in network design, collaboration, data center, automation, and security solutions.

Project ManagementProject PlanningArchitectural Design

Network expert

Professional Services Lead - IT Network & Security

Jun 2007 – Dec 2022 · 15 yrs 6 mos · Bangalore

Instrumental in enabling Customer/Partner Engagements, establishing best-practice based on KPIs for Incident/Change/Problem Management in a global, 24x7, high-volume, high-availability, production environment.
Ensuring service-level targets are met and addressing all service-level complaints
Oversaw Network & Security Operations processes based on a combination of vendors, custom solutions, and internal resources.
Stellar role in adopting new technologies and tools and recommending capability improvements to Network and Security Operations
Significant role in analyzing Network from a cost, capacity & forecast perspective, evaluating new Network Operations technologies/ applications, developing roadmaps to ensure Network and Security Operations goals are met
Collaborated with other departments to ensure Network and Security Operations are capable of handling emerging and future business requirements.
Establishing standards & governance in future acquisitions to mitigate risk, maximize network and security stability
Mentoring and Training in-house, retail and corporate clients on various technologies
Providing consulting services to convert business requirements into functional design and architecture that ultimately constituted the blueprint for the solution.
Providing consulting services for various domains like Enterprise Network, Data Center, and Network / Infrastructure / Information Security.
Crafting scalable, flexible, and resilient architectures to address clients’ business challenges and accelerate the adoption of technology to improve and secure the products/services/information.
As an Architect providing services for large enterprise on-premises and multi-cloud solutions, design, and architecture, implementation, operations support, migration, upgrade, and optimization.
Working on designing the technical high-level and low-level solutions, participating in review solution meetings with the client to assess the fitment.

IT NetworkSecurity DesignImplementationInformation SecurityNetwork SecurityIT Network Design

Asna technologies

Lead Operations - Network & Security

Nov 2002 – May 2007 · 4 yrs 6 mos · Bengaluru, Karnataka, India

Providing consulting services to convert business requirements into functional design and architecture that ultimately constituted the blueprint for the solution.
Providing consulting services for various domains like Enterprise Network, Data Center and Network / Infrastructure / Information Security.
Crafting scalable, flexible, and resilient architectures to address client's business challenges and accelerate the adoption of technology to improve and secure the products / services / information.
As an Architect providing services for large enterprise on-premises and multi-cloud solutions, design, and architecture, implementation, operations support, migration, upgrade, and optimization.
Working on designing the technical high level and low-level solution, participate in review solution meetings with the client to assess the fitment.
Involved in Architecting, Designing, Implementing, and reviewing the solutions for enterprise customer environments.

IT NetworkSecurity DesignImplementationInformation SecurityNetwork SecurityIT Network Design

Microtek services pvt ltd

Information Technology Operations Manager

Apr 2000 – Oct 2002 · 2 yrs 6 mos · Bengaluru, Karnataka, India

Developed network solution design, and architecture documentation like High-Level Design (HLD), Low-Level Design (LLD), and Bill of Materials (BOM).
Resolving and providing solutions to an issue; developing and documenting solution requirements.
Simulating and testing the developed design and architecture of network solution.
Simulating the client environment within Lab to resolve complex problems and compatibility issues.
Advising external client’s requirement concerns and technical queries with respect networking solution.
Gathering business requirements and objectives to produce a blueprint or roadmap for a complex, large-scale, integrated network.
Configure, deploy and manage Cisco PIX and Checkpoint firewalls, Switches, Routers, VPN appliances and network management tools in a multi-vendor environment.
Perform complex engineering, implementation, maintenance, and hardware/software upgrade of routing, security infrastructure, and switching.
Performing Advanced Level Troubleshooting, Analysis and Diagnosis of Complex Networking Problems & Design Issues.
Managing and leading a strong talented technical team responsible for deployment, configuration, and management of all network & security infrastructure.