Apr 2026 – Present · 2 mos

May 2024 – Aug 2024 · 3 mos · Noida · Remote

• Designed and delivered public speaking and communication coaching programs for students, driving measurable improvements in confidence and presentation skills.
• Coached 50+ students in structured public speaking programs, achieving consistent improvement in student confidence scores across sessions
• Developed customised curriculum for diverse learning styles, adapting delivery for both one-on-one and group coaching formats
• Delivered sessions in a fast-paced, target-driven environment while managing scheduling, content preparation, and student progress tracking simultaneously
• Applied behavioral coaching techniques to build long-term communication habits, not just short-term performance fixes

Dec 2022 – Jan 2024 · 1 yr 1 mo · Bengaluru

• Provided enterprise-level technical consulting for the Collaboration team's CUCM division, resolving complex network and communication issues for clients across industries.
• Diagnosed and resolved 100+ enterprise-grade CUCM and IP phone escalations, reducing average resolution time through systematic troubleshooting frameworks
• Automated internal diagnostic workflows using Python, improving team efficiency and reducing manual effort on recurring technical issues
• Collaborated directly with enterprise clients across healthcare and technology sectors, translating complex technical problems into clear business solutions
• Maintained CCNA certification while handling high-pressure, deadline-driven support environments with multiple simultaneous client cases

Oct 2022 – Dec 2022 · 2 mos · Kolkata, West Bengal, India

• Gone through the concept of of JavaScript , Full-Stack Development , AWS CloudFormation , HTML Scripting ,Bootstrap ,Data Analysis .
• Css , PL/SQL , Java , SQL , Data Structures .
• Worked with a team of 25 people.

Jul 2021 – Jul 2022 · 1 yr · Bhubaneswar · Remote

• Supported the expansion team with data analysis, customer relationship management, and sales operations across a one-year internship.
• Translated complex sales data into visual dashboards and reports, enabling faster decision-making for the sales team across pipeline and trend analysis
• Managed and maintained customer relationships using active listening and problem-solving, contributing to retention and satisfaction metrics
• Produced weekly trend reports and performance summaries adopted directly by senior sales team members for strategic planning
• Supported administrative coordination across a team-level sales process, handling documentation, inquiry management, and stakeholder communication

May 2021 – Jul 2021 · 2 mos · Uttar Pradesh, India

• Maintained energy and enthusiasm in fast-paced environment.
• Led projects and analyzed data to identify opportunities for improvement.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Used critical thinking to break down problems, evaluate solutions and make decision in PV syst software.

May 2020 – Jun 2020 · 1 mo

• Attended a course on LabVIEW . Had a great learning experience. Gone through few hands on .

Nov 2019 – Jan 2020 · 2 mos · India

• Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
• Assisted with preparing project-related reports, presentations and manuscripts.
• Managed, prepared and manipulated extensive databases.