Akash Chatterjee

DevOps Engineer

Hyderabad, Telangana, India8 yrs 10 mos experience

Highly Stable

Key Highlights

Expert in hyperscale networking and cloud infrastructure.
Proven track record in troubleshooting complex network issues.
Strong background in customer relationship management and consulting.

Stackforce AI infers this person is a Cloud Infrastructure and Networking expert with a focus on enterprise solutions.

Contact

Skills

Core Skills

Hyperscale NetworkingNetwork EngineeringTechnical ConsultingNetwork ConsultingCustomer Relationship ManagementNetwork AdministrationSystems Engineering

Other Skills

BGPAzureNetwork DesignAutomationTraffic MigrationVXLANRoot Cause AnalysisPacket Level DebuggingCustomer ExperienceTroubleshootingOSPFVulnerability AnalysisNetwork AuditsCustomer EngagementRisk Analysis

About

A Network Enthusiast who loves how seemingly insignificant things connect to become a significant whole and make lives of people meaningful and worth living. Someone who believes in the potential of connecting even the smallest things. Contributing in my own way towards building a connected World; A World where no one's alone, where we all have each other :) Hyperscale Networking || CCNP || CCNA || DEVNET || ENCOR || SCOR || Cisco || SD WAN || Wireless || Distributed LAN || WLAN || Network Consultant

Experience

8 yrs 10 mos

Total Experience

3 yrs 9 mos

Average Tenure

1 yr 3 mos

Current Experience

Microsoft

Cloud Network Engineer II

Mar 2025 – Present · 1 yr 3 mos · Hyderabad

Primary Objective: Design, deploy and maintain hyperscale (CLOS) Data Center Networks to support AI workloads and lossless RDMA traffic on Azure.
Key responsibilities:
▪Support planned maintenances for optical circuits by coordinating with site support and service providers globally.
▪Fine tune BGP route convergence to ensure zero impact to Customer traffic during traffic
migration/movement.
▪Perform hitless traffic migration in Azure Regions and Availability Zones for bandwidth
upgrade activities.
▪Provide on-call support for troubleshooting issues related to device health, link utilization, packet drops, Customer reported issues, etc.
▪Work with OEMs to troubleshoot critical issues and drive them to resolution on a timely basis.
▪Contribute to development and continuous improvement of key automation workflows.
▪Perform Root Cause Analysis for high impact incidents and chalk out improvement plans to avoid such issues in future.
▪Work on designing new Network topologies and contribute to improving existing designs in Azure Data Centers.
▪Work on updating existing config templates for Network devices.
Protocols:
▪BGP: ECMP, Standard and Extended Communities, Policy Based Routing, EVPN
▪Encapsulation: VXLAN, NVGRE
▪QoS: Low Latency Queuing, ECN, PFC

BGPAzureNetwork DesignAutomationTraffic MigrationHyperscale Networking+1

Cisco

2 roles

Technical Consulting Engineer

Jan 2023 – Mar 2025 · 2 yrs 2 mos

Primary Objective: Troubleshoot highly complex Network issues with pinpoint accuracy and resolve them within the lowest possible time
Key Responsibilities
▪Take end-to-end ownership of complex Customer issues and consistently ensure superior Customer Experience
▪Serve as escalation point of contact for members in Enterprise Switching TAC Team
▪Provide Root Cause Analysis for high impact outages
▪Effectively handle Customer sentiments while navigating highly escalated situations
▪Recreate complex Customer problems in lab
▪File new defects for issues observed while troubleshooting Customer cases and work actively with engineering teams for fixing them
▪Work with Catalyst BU for troubleshooting highly complex issues and drive them to resolution effectively
▪Author troubleshooting guides for Cat9000 series Switches
▪Work in collaboration with local IT and Field Engineers all over the world for troubleshooting and change implementation
▪Identify faults in Network design and provide recommendations to mitigate them
▪Perform packet level debugging
▪Perform crash analysis for Cisco Catalyst Switches
▪Assist in software upgrades for Cisco Catalyst Switches
▪Provide change implementation support
Protocols
▪Switching: STP,VTP,MST,RSTP,PVRST,HSRP,VRRP,DTP,LACP,PAGP,DHCP,REP,Stacking,SVL,VSS,PoE,SPAN,EPC,IGMP
▪Routing: BGP,OSPF,EIGRP,MPLS,GRE,DMVPN,VXLAN,PIM
▪Security: Port Security,dot1x,RADIUS,TACACS,IPSec
Platforms
▪Cisco Catalyst 9300,9400,9500,9600 Switches
▪Cisco Catalyst 1000,2960-X,3850,3560-CX Switches
▪Cisco Catalyst 4500,6500,6800 Switches
▪Cisco Industrial Ethernet 3000,4000,5000 Switches
▪IXIA (IxExplorer),Wireshark

Root Cause AnalysisPacket Level DebuggingCustomer ExperienceTroubleshootingNetwork EngineeringTechnical Consulting

Network Consulting Engineer

Jan 2020 – Jan 2023 · 3 yrs

Primary Objective: Proactively analyse large scale Enterprise, DC, SP Networks and provide Customers with actionable insights to minimize downtime and maximize availability
Key Responsibilities
▪Assist Customers with forward looking Hardware and Software Lifecycle Management strategy
▪Perform proactive vulnerability (PSIRT) analysis on devices running is Customer Network
▪Assist Customers in aligning their Network device configuration with Cisco recommended best practices
▪Perform software diversity and conformance analysis
▪Perform risk analysis for candidate SW versions to be implemented by Customers
▪Perform platform and protocol audits for Enterprise, SP and DC Customers
▪Develop audit ICs for different product families, creating test beds and use cases for testing new ICs
▪Interact with Customers regularly to understand their priorities and create delivery roadmap aligned to those priorities
▪Work closely with Account teams and Project Managers to drive results for the Customer
▪Identify Customer pain points and proactively pitch solutions that can mitigate them
▪Define and track simple yet meaningful KPIs throughout the delivery engagement
▪Build solid relationship with Customer through creation of trust and by maintaining it meticulously over time
▪Present POCs for new solutions to the Customer
Protocols
▪Switching: STP,VTP,MST,RSTP,PVRST,HSRP,VRRP,DTP,LACP,PAGP,DHCP,REP,Stacking,SVL,VSS,PoE,SPAN,EPC,IGMP
▪Routing: BGP,OSPF,EIGRP,MPLS,GRE,DMVPN,PIM
▪Security: Port Security,dot1x,RADIUS,TACACS,IPSec
Platforms
▪Cisco IOS XE, IOS XR
▪Cisco Catalyst 2k, 3k, 9k Switches
▪Nexus 5k, 7k, 9k
▪Cisco ASR900, ASR1K, ISR4K series routers
▪Cisco 5500 series WLCs
▪Cisco Aironet Access Points
▪Cisco Identity Services Engine
▪Cisco Prime Infrastructure

Vulnerability AnalysisNetwork AuditsCustomer EngagementNetwork ConsultingCustomer Relationship Management

Tata consultancy services

3 roles

Systems Engineer

Promoted

Aug 2019 – Jan 2020 · 5 mos

Primary Objective: Ensure high availability and optimum performance of a global retail Network by responding timely to incoming incidents and troubleshooting issues with high degree of precision and accuracy.
Key Responsibilities
▪Distributed LAN/WLAN Troubleshooting.
▪Coordinate with Local ITs worldwide for commissioning of new solutions and troubleshooting existing Network services.
▪Implement tasks and Network changes according to “Standard Operating Procedures”.
▪Coordinate with 3rd party service providers for resolution of WAN related issues.
▪Provide Root Cause Analysis for high impact incidents.
▪Update database for commonly occurring Incidents.
▪Work in accordance to standard ITIL frameworks.
Protocols
▪Switching: STP, VTP, MST, RSTP, PVRST, HSRP, VRRP, DTP, LACP, PAGP, DHCP, REP, Stacking, Stackwise Virtual, VSS, PoE
▪Routing: BGP, OSPF, EIGRP, MPLS, GRE, DMVPN
▪ Wireless: CAPWAP, 802.11 standards, AP Heat Maps
Platforms
▪Cisco 3850, 3750, 9300 switches
▪Cisco 5500 series WLCs
▪Cisco 3802, 2802 LW Access Points
▪Cisco ASA, Cisco Security Manager
▪Cisco Prime Infrastructure, ISE, Splunk
▪Efficient IP DDI - IPAM
▪SDWAN - Viptela, Versa