Ravi Kumar

Software Engineer

Bengaluru, Karnataka, India7 yrs 3 mos experience

Highly Stable

Key Highlights

Expert in HCI and virtualization technologies.
Proven track record in technical support for global clients.
Strong background in networking and data center solutions.

Stackforce AI infers this person is a Data Center Infrastructure Engineer with expertise in HCI and virtualization technologies.

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Skills

Core Skills

HciNetworkingVmware Infrastructure

Other Skills

Cisco UCSVMware ESXiData Center computingStorage productsNetwork configurationTechnical supportSecurity protocolsCommunicationServer VirtualisationHyper-Converged InfrastructureHyperflexVMwareVirtualizationVMware vSphere

About

Experienced HCI & Virtualisation Engineer with a demonstrated history of working in the computer networking industry. Skilled in Servers, Networking, Virtualisation, VMware Esxi and vCenter, Software-Defined Storage Solutions (Hyperflex & Nutanix) and Linux. A strong information technology professional graduated from Manipal University, Jaipur.

Experience

7 yrs 3 mos

Total Experience

7 yrs 3 mos

Average Tenure

7 yrs 3 mos

Current Experience

Cisco

Hyperflex Engineer (HCI Solution)

Mar 2019 – Present · 7 yrs 3 mos · Bengaluru, Karnataka, India · On-site

Technical Consulting Engineer (TCE) at Cisco within the Data Center Compute and Storage (HCI) team,
Specialising in providing third-level technical support to a global clientele, comprising Cisco customers, partners, and cross-functional teams.
Proficient in troubleshooting a wide array of Data Center computing and Storage products, with a focus on UCS C-Series and B-Series servers.
Capable of handling issues related to VMware ESXi and offering limited support for Microsoft Hyper-V hypervisors.
Adept in working with Converged and Compute nodes, Standard, Edge, Stretch, and Intersight-based Clusters, and proficient in Cluster Installation and Expansion.
Skilled in implementing VM protection through Replication and Self Encrypting Drives (SED).
Demonstrated expertise in Ethernet protocols and technologies, encompassing MAC Learning, Spanning Tree, ARP, VLANs, Port Channels, and more. Proficiently configure and troubleshoot these technologies within the Hyperflex fabric.
Highly effective at managing and swiftly resolving high-severity/critical customer issues and outages, ensuring minimal disruption to operations.
Collaborative team player experienced in handling escalations from diverse teams and technologies where Hyperflex and other Data Center products are employed.
Proactively responsible for replicating customer issues in a controlled lab environment to expedite the final resolution process.
Actively engaged in enhancing product quality, usability, and serviceability by identifying and documenting defects, and proposing improvements.
Committed to knowledge sharing, conducting quarterly knowledge sessions for peers, and fostering collaboration with engineering and product development teams to contribute to the development of innovative solutions and services.

NetworkingCisco UCSVMware ESXiData Center computingStorage productsHCI

Freelancer

freelance computer & network engineer in SOHO environment

Nov 2016 – Jan 2019 · 2 yrs 2 mos · New Delhi, Delhi, India

Install and set up equipment, including modems, computers, printers, scanner and other devices in small office and home office environments.
Configure network settings, including IP addresses, Wi-Fi networks, and security protocols to ensure optimal network performance and security.
Diagnose and resolve network connectivity issues, hardware problems, and software conflicts for SOHO customers.
Provide technical support to customers via phone, email, or in-person visits to address questions, concerns, and technical problems.
Perform hardware maintenance, upgrades, and repairs on networking equipment and peripherals as needed.
Install and update software applications, operating systems, and security software on customer devices.
Implement security measures, such as firewalls, antivirus software, and encryption, to protect SOHO networks and data.
Provide recommendations for hardware and software upgrades or replacements based on customer needs and budget constraints.
Keep customers informed of the status of their service requests and provide updates on the progress of issue resolution.