Soumya Jain

Software Engineer

Bengaluru, Karnataka, India2 yrs 10 mos experience
AI ML PractitionerAI Enabled

Key Highlights

  • Resolved over 550 production incidents with 99.9% uptime.
  • Authored globally adopted troubleshooting guides.
  • Built automation for testing and log analysis.
Stackforce AI infers this person is a Networking and Automation Specialist in the SaaS industry.

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Skills

Core Skills

Wireless NetworkingAutomationIncident ManagementNetworkingMobile DevelopmentTeam Management

Other Skills

Cisco Wireless (Wi-Fi 6/6E/7)CCNP Data CenterCisco UCSNetwork Troubleshooting (TCP/IP, BGP, VLAN)Distributed Systems InfrastructureCCNAPython (Programming Language)KotlinAndroidAndroid DevelopmentTeam LeadershipSolution BriefsRADIUSWireless LAN ControllerCisco Access Points

About

Software Engineer focused on turning complex networking and Wireless / Data Center technologies into clear customer value and field-ready proof. - Product depth: Cisco Wireless APs/WLCs across Wi‑Fi 6/6E/7; UCS AI/GPU servers, Nexus, HyperFlex, ESXi/vCenter, Intersight. - Hands-on validation: Platform bring-up, feature verification, WPA2/WPA3, 802.1X, CAPWAP, RADIUS, TCP/IP, DHCP/DNS; interoperability and performance. - Field credibility: Resolved 550+ production incidents across compute, storage, virtualization, networking, and GPU workloads; sustained 99.9% uptime and 100% CSAT. - Content and enablement: Authored troubleshooting guides used globally; drove AMAs and org-wide enablement; built centralized documentation hubs. - Competitive and demos: Recreated complex customer environments to reproduce issues, identify defects, and craft compelling demos and benchmarks. - Automation: Python, pyATS, REST APIs for test, log analysis, and CI/CD with Jenkins/Git/Gerrit; Docker, Linux; Kubernetes familiarity. What I deliver as a SE: - Crisp demos and solution briefs that win evaluations - Data-backed competitive positioning and battlecards - Scalable labs, test plans, and automation for repeatable validation - Field enablement that shortens time-to-value Certifications: CCNA, CCNP Data Center, DevNet; Cisco AI Technical Practitioner; GenAI Blue/Green/White Belts. Tech: Python, C/C++, pyATS, Wi‑Fi 6/6E/7, WLC, APs, CAPWAP, RADIUS, VLAN, BGP, OSPF, UCS, Nexus, HyperFlex, ESXi/vCenter, Intersight, Docker, Kubernetes, Linux, Jenkins, Git/GitHub, Gerrit, Jira, Postman, REST.

Experience

2 yrs 10 mos
Total Experience
2 yrs 10 mos
Average Tenure
2 yrs 10 mos
Current Experience

Cisco

4 roles

Software Engineer II

May 2026Present · 1 mo · Bengaluru · On-site

  • Validate Wi‑Fi 6/6E/7 features on Cisco APs and Controllers: WPA2/WPA3, 802.1X, CAPWAP, roaming, QoS; drive platform bring-up and regression.
  • Build Python/pyATS automation for functional, integration, and performance test suites; integrate with Jenkins CI/CD, Docker, GitHub/Gerrit.
  • Troubleshoot RF, interoperability, and security workflows across TCP/IP, DHCP, DNS, RADIUS; partner with cross‑functional teams to harden releases.
  • Produce crisp test plans, coverage metrics, and executive‑ready readouts that translate engineering results into customer benefits and field messaging.
Wireless NetworkingCisco Wireless (Wi-Fi 6/6E/7)Automation

Technical Consulting Engineer II

Promoted

May 2025May 2026 · 1 yr · Bengaluru · On-site

  • Resolved 550+ production incidents across UCS (incl. AI/GPU), Nexus, HyperFlex, ESXi/vCenter—cross‑layer triage (compute/storage/virtualization/network/GPU) sustaining 99.9% uptime and 100% CSAT.
  • Built Python automation for log analysis and defect detection, accelerating root cause and reducing MTTR; created reproducible lab workflows.
  • Recreated complex customer environments on UCS lab clusters; identified 9 product defects; published 4 troubleshooting guides adopted globally—foundation for field enablement and best practices.
  • Led S1/S2 recovery for banking/healthcare/defense; delivered clear incident narratives and action plans consumable by execs, sales, and customers.
  • Mentored new engineers; hosted TG‑level AMAs and org events; launched a Teams SharePoint hub centralizing docs and runbooks to scale knowledge.
CCNP Data CenterCisco UCSIncident ManagementAutomation

Technical Consulting Engineer

Aug 2023May 2025 · 1 yr 9 mos · Bengaluru · On-site

Network Troubleshooting (TCP/IP, BGP, VLAN)Distributed Systems Infrastructure

Technical Undergraduate Intern

Jan 2023Jun 2023 · 5 mos · Bengaluru · On-site

  • Built CCNA Packet Tracer labs to illustrate L2/L3 concepts, routing, VLANs, DHCP/DNS—reused for internal enablement.
  • Enhanced MindMaps Admin UI and UCS Log Analyzer to improve usability and speed of insights for field and support teams.
CCNAPython (Programming Language)Networking

Curiousjr

Android Developer

Jan 2022Apr 2022 · 3 mos · Gurugram, Haryana, India

KotlinAndroidMobile Development

Vify

Android Developer

Dec 2021Jan 2022 · 1 mo · Noida, Uttar Pradesh, India

AndroidAndroid DevelopmentMobile Development

Dc ikigai private limited

Android Developer

Jul 2021Sep 2021 · 2 mos · Mumbai, Maharashtra, India

Team LeadershipAndroidTeam Management

Education

Lakshmi Narain College of Technology, Kalchuri Nagar, Raisen Road, Post Klua, Bhopal-462021

Bachelor of Technology - BTech — Computer Science and Engineering

Jan 2019Jan 2023

Carmel Convent Sr. Sec. School, Bhopal

High School Diploma

Apr 2006Mar 2019

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