Feb 2025 – Mar 2026 · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

• Worked as a Software Consulting Engineer in CX(SAO) at Cisco Systems India
• Designed and implemented automated health checks and monitoring systems for Cisco Matrix and BPA platforms, reducing manual troubleshooting time by 45% and improving system reliability.
• Developed automated log collection and aggregation systems using Bash and Python scripts, eliminating 50% of repetitive manual tasks and improving operational efficiency.
• Conducted Root Cause Analysis (RCA) for complex platform outages, identifying and resolving underlying issues to ensure high availability and system stability.
• Implemented a query change to optimize table retention policies, resulting in improved system health and performance.
• Streamlined maintenance and deployment processes by creating standardized procedures and scripts, ensuring zerodowntime deployments and minimizing human error.
• Collaborated with cross-functional teams to analyze and resolve customer service requests, leveraging log analysis, API testing, and UI debugging to ensure faster resolution and platform stability.

Dec 2022 – Dec 2023 · 1 yr · Bengaluru, Karnataka, India · On-site

• Developed an internal proof-of-concept project, the Level of Efforts (LOE) Calculator, to help clients estimate project costs by calculating manpower, man-hours, and urgency. This tool aimed to streamline the project estimation process and provide more accurate cost calculations.
• Created an Automated Newsletter System that reduced data collection time by 30%. This system enabled the
• submission of various data types, generated articles, and notified the department monthly, increasing efficiency and productivity.
• Improved internal communication and information sharing by integrating automated reporting and notification systems, keeping teams informed in real-time.
• Contributed to the development of innovative solutions that enhanced user experiences and streamlined processes, demonstrating a passion for automation and process improvement.

Jan 2021 – Feb 2021 · 1 mo · India · Remote

• Full-stack Development
• Four projects:
• API Development Using Flask: This project involves building a RESTful API using Flask, a Python micro-framework. The API supports CRUD operations for data management and includes input validation, error handling, and secure authentication via JWT. It showcases the design of scalable APIs that can function independently or integrate with larger systems.
• Customer Review Webapp: A full-stack web app that allows users to leave and manage reviews for products/services. Built with React.js on the front end and Node.js/Express on the back end, MongoDB handles data storage. Key features include user authentication, review sorting/filtering, and an admin panel. This project highlights the creation of interactive, user-focused applications.
• Create and Deploy a Static Website on GitHub: This project showcases the development of a responsive static website using HTML, CSS, and JavaScript. After development, it is deployed on GitHub Pages for public access. It demonstrates front-end skills and the ability to use version control for seamless deployment.
• Understanding Database with Firebase: Focused on Firebase, this project explores its database features, such as Realtime Database or Firestore, for real-time data sync. It covers user authentication, data queries, and security rule implementation. This project demonstrates cloud-based data management and backend integration for scalable apps.

Jun 2020 – Jun 2020 · 0 mo · Pune Division, Maharashtra, India · On-site

• Interact with students at Campus to make them aware about the company and their plans for future in Robotics;
• Direct the Social Media handles with what to post about the company.