Rajat Chaudhari

Software Engineer

Pune, Maharashtra, India2 yrs 7 mos experience
Most Likely To Switch

Key Highlights

  • Experienced in diagnosing complex network issues.
  • Proficient in Cisco enterprise technologies.
  • Strong background in technical consulting and customer support.
Stackforce AI infers this person is a Network Engineer specializing in enterprise networking solutions and technical consulting.

Contact

Skills

Core Skills

Network EngineeringTechnical ConsultingNetwork AnalysisCustomer Support

Other Skills

network troubleshootingCisco routingSD-WANwireless technologiesSmart Licensingroot cause analysisdocumentationfault diagnosticscustomer servicenetwork equipmenttechnical diagnostic toolsrouting protocolsIOS upgradesnetwork validationdefect resolution

About

Network Engineer with 2.6 years of experience working with enterprise technologies including routing,switching, SD-WAN and wireless technologies. Holds CCNA and FCAC certifications with practical knowledge of Cisco networking platforms and associated technologies.

Experience

2 yrs 7 mos
Total Experience
1 yr 3 mos
Average Tenure
1 yr 9 mos
Current Experience

Cisco

2 roles

Technical Consulting Engineer

Promoted

Sep 2024Present · 1 yr 9 mos · Pune, Maharashtra, India · On-site

  • Diagnose and resolve network issues across Cisco enterprise routing, switching, SD-WAN, and
  • wireless platforms, ensuring high availability and service continuity for global customers.
  • Troubleshoot critical system resource including high memory usage, CPU saturation, memory
  • fragmentation, platform crashes, network connectivity affecting device stability and performance.
  • Manage unexpected device reboots, core dumps, configuration corruption, and rollback scenarios,
  • minimizing downtime and data loss.
  • Address platform-specific performance degradation and process failures, including memory leaks includes Catalyst switches and 9800 wireless controllers.
  • Perform deep-dive debugging using crash info, core dump analysis, trace logs, process memory
  • dumps, and detailed CLI debugs for root cause isolation.
  • Resolve complex Smart Licensing issues including entitlement verification, license reservation conflicts, activation failures, and compliance auditing across all IOS-XE license tiers.
  • Lead software lifecycle management activities including upgrade/downgrade planning, image
  • compatibility validation, feature enablement, and rollback strategy development to minimize service
  • impact.
  • Reproduce and simulate customer network scenarios in lab environments to validate software bugs, verify fixes, and assess configuration impact under controlled conditions.
  • Drive high-priority technical escalations, collaborating closely with Cisco Engineering and
  • Business Units to accelerate defect resolution, patch releases, and workaround development.
  • Prepare detailed Root Cause Analysis reports, technical advisories, mitigation recommendations to support customer transparency and long-term network stability.
  • Develop and maintain internal and customer-facing documentation including troubleshooting
  • guide, knowledge base articles and best practice documents.
  • Maintain upto date expertise including Cisco certifications, TAC knowledge transfers and multi-domain technical training.
network troubleshootingCisco routingSD-WANwireless technologiesSmart Licensingroot cause analysis+3

Technical Consulting Engineer

Oct 2022Nov 2023 · 1 yr 1 mo · Bengaluru, Karnataka, India

  • Handled enterprise EMEA/APAC customers in TAC routing.
  • Handled high CPU, high memory utilization, crash, throughput issues.
  • Good understanding of enterprise platforms like IOS upgrades and licensing.
  • Handled static and dynamic routing protocols, including EIGRP and OSPF.
  • Hands on experience on CISCO ASR1K, Cat8K and ISR G2 and G3 routers.
  • Worked on validating defects and worked with an engineering team for resolutions.
  • Reproduced network issues in the LAB environments to test and verify.
routing protocolsIOS upgradesnetwork validationdefect resolutionnetwork engineeringtechnical consulting

Gtt

Network Analyst

Nov 2023Sep 2024 · 10 mos · Pune, Maharashtra, India · Remote

  • Handling EMEA/USA Non-broadband and Broadband services.
  • Handling customer issues including Link down, Packet loss, Slowness etc.
  • Handling follow-ups and escalation with supplier and customer.
  • Working on service types such as DIA, Broadband, Ethernet.
  • Coordinating between GTT NOC and 3rd party venders (Vodafone, Airtel, Orange, BT) to deliver satisfactory services to the customer.
  • Performing comprehensive fault diagnostics on GTT network equipment using
  • appropriate technical diagnostic tools such as NIS and Quicker.
fault diagnosticscustomer servicenetwork equipmenttechnical diagnostic toolsnetwork analysiscustomer support

Education

Priyadarshini College Of Engeenearing Nagpur

Bachelor of Engineering - BE — Electronics & Telecommunication

Jan 2019Jan 2022

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