Pratiksha Yelekar☁️ — Associate Consultant

I am a self-motivated 6x Salesforce Certified Engineer with 5+ years of experience in business application and 5 years as a Salesforce Developer. I possess excellent communication skills and a deep technical knowledge of Salesforce CRM, including Sales and Service Cloud, Apex, Triggers, Visualforce, and SOQL. My expertise extends to implementing Salesforce integrations with third-party systems, such as Service Now, enabling seamless data flow and enhanced functionality. Throughout my career, I have successfully implemented Salesforce to Service Now Integration, facilitating the population of fields on the Salesforce end based on responses received from Service Now and AWS. I am proficient in using data migration tools like Dataloader, Workbench, and Change Set. Additionally, I possess a solid understanding of various Salesforce components, including Custom Metadata Types, Validation Rules, Custom Settings, Profiles, Roles, Omni-channel, Email-to-Cases, and Email Templates. I have hands-on experience with automation tools such as Process Builder, Flow, Workflow Rules, and Approval Processes. My familiarity with deployment-related tools like Gitlab, SourceTree, Cloudbees, and VS Code enables efficient and streamlined deployment processes. I have led monthly production releases and offered necessary support to the testing team on release day. My strong problem-solving skills have been instrumental in resolving production bugs and ensuring smooth operations. In terms of project experience, I have worked with Tata Consultancy Services on the Western Union Case Management Project, focused on enhancing the customer care section using Salesforce Service Cloud. In this role, I have contributed as a Salesforce Developer, handling both configuration and customization requirements with thorough unit testing and support. Additionally, I have taken on the role of deployment head for the team, overseeing successful deployments. In addition to my practical experience, I hold the following certifications: Salesforce Administrator, Salesforce Associate, and Salesforce Platform Developer 1.

Stackforce AI infers this person is a Salesforce Developer with strong integration and automation expertise in the Fintech sector.

Location: Hyderabad, Telangana, India

Experience: 5 yrs 4 mos