SHYAMA GUPTA

Software Engineer

Bengaluru, Karnataka, India3 yrs 2 mos experience

Most Likely To Switch

Key Highlights

Over 3 years of experience in telecom network monitoring.
Expertise in troubleshooting hardware and network issues.
Proven ability to ensure high network availability.

Stackforce AI infers this person is a Telecom Infrastructure Specialist with strong skills in Network Operations and Technical Consulting.

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Skills

Core Skills

Network OperationsHardware TroubleshootingTechnical ConsultingNetwork Protocols

Other Skills

NCS 5500IPv4Python (Programming Language)Internet Protocol Suite (TCP/IP)NCS 540ASR 9KCisco RoutersVoice over IP (VoIP)Microsoft OfficeARPL3 VPNMultiprotocol Label Switching (MPLS)Routing ProtocolsOpen Shortest Path First (OSPF)IS-IS

About

Network Operations Engineer with over 3 years of experience in telecom network monitoring and incident management. Currently working as a TAC Engineer at Airtel, responsible for monitoring network alarms, troubleshooting hardware and network issues, and ensuring high network availability. Experienced in proactive monitoring, fault isolation, and maintaining seamless connectivity across telecom infrastructure in a 24/7 operational environment.

Experience

3 yrs 2 mos

Total Experience

1 yr 7 mos

Average Tenure

2 yrs 2 mos

Current Experience

Airtel

Engineer - IP

Apr 2024 – Present · 2 yrs 2 mos · Manesar, Haryana, India · On-site

Hardware Troubleshooting: Lead the resolution of alarms and hardware issues on Cisco devices, with a focus on CEN and MPLS technologies, ensuring network uptime and
performance.
Network Auditing: Conduct regular audits of network hardware, identifying and mitigating risks to maintain optimal network stability.
Critical Issue Resolution: Work collaboratively with cross-functional teams to troubleshoot and resolve critical hardware issues, reducing downtime and improving
service reliability.

NCS 5500IPv4Network OperationsHardware Troubleshooting