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Nandan Kumar

Operations Associate

Bengaluru, Karnataka, India14 yrs 9 mos experience

Key Highlights

  • 12+ years in Finance Operations and Project Management
  • Expert in deal structuring and profitability analysis
  • Strong advocate for diversity and team productivity
Stackforce AI infers this person is a Finance Operations expert with a focus on service delivery and project management.

Contact

Skills

Core Skills

Operations ManagementProject Management

Other Skills

Service DeliveryCustomer ServiceRelationship ManagementBusiness AnalysisCustomer Relationship Management (CRM)Business Process ImprovementTeam ManagementMicrosoft Excel

About

Dedicated Finance Operations professional who's passionate about development, inclusion and diversity. I bring people and information together to solve complex problems with empathy and support, which elevates my teams to be more productive and successful. I have 12+ years’ experience in Ops Management, service delivery, project mgmt. and escalations to ensure customer loyalty. I'm accustomed to working in a dynamic environment, while applying research & analytics skills to learn and apply new information, tools and processes. Expertise :-  Non-Std Deals (pricing, terms, agreements) review and approval  Responsible for driving deal's profitability and compliance  Deal structuring and/or packaging ; mentorship to sales  Gross margin analysis and an advisor to senior mgmt on strategic deals  PR validation, approval and governance  PO accrual  Cross Charges FinBi  Budget allocation, spend tracking and Governance  Q2C (Quote to Cash) E2E Order Management Expertise  Pre-booking sales support and deal management  End of Lease return portfolio management  Equipment Leasing and Financial Business  Operations & Process mgmt.  Service Delivery and Escalation mgmt.  Project Management  Relationship Management  Customer Service & Support  Mentoring / Coaching, Training and Development  Change Management  Process Improvement & Documentation  C-Worker Engagement and Partner Governance

Experience

14 yrs 9 mos
Total Experience
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Average Tenure
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Current Experience

Cisco systems (india) private limited, bangalore

Business Operations Manager

Jan 2016Present · 10 yrs 5 mos · Bengaluru, Karnataka, India

Operations ManagementService DeliveryProject ManagementCustomer ServiceRelationship Management

Cisco system india pvt ltd

Operations Specialist

Jan 2016Oct 2022 · 6 yrs 9 mos · Bangalore

Amdocs

Business Analyst

Jun 2015Dec 2015 · 6 mos · Pune

Infosys

Program Specialist

Jul 2011May 2015 · 3 yrs 10 mos · Bangalore/Pune

Education

Karnataka State Open University

Master of Business Administration - MBA — Operations Management

Jan 2013Jan 2015

ANAND ENGINEERING COLLEGE, ARTONI, AGRA

Bachelor of Business Administration (BBA) — HR/Marketing

Jan 2008Jan 2011

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