Nishchitha K S — Product Manager
Knowledge is what I desire. Here is a summary of my ServiceNow journey: Certified: CSA,CAD,CIS-DF(CMDB & CSDM),CIS-ITSM,CIS-HR,CIS-APM, CIS-SAM. • Expertise in GenAI, SAM, IRM, SecOps, HRSD, ITSM, ITOM, Integrations, CMDB, Asset Management, and Custom Application Development. • Strong hands-on experience in JavaScript, Flow Designer, Workflows, Business Rules, ACLs, Script Includes, and REST/SOAP integrations. • Implemented AI-driven incident triage and categorization solutions to improve service desk efficiency and automation. • Delivered SecOps integrations with Azure Sentinel and ITOM integrations for Intune and JAMF. • Designed and developed custom applications, workspaces, portals, dashboards, and reporting solutions. • Experienced in CMDB architecture, Asset Management, data migrations, platform optimization, and ServiceNow best practices.
Stackforce AI infers this person is a SaaS Solution Architect with expertise in ITSM and security operations.
Location: Bengaluru, Karnataka, India
Experience: 5 yrs 8 mos
Skills
- Servicenow
- Itsm
- Secops
- Custom Application Development
Career Highlights
- 7x ServiceNow Certified professional.
- Expertise in AI-driven service desk solutions.
- Proven track record in custom application development.
Work Experience
Hapta Digital IT Solutions
ServiceNow Solution Architect (5 yrs 8 mos)
Education
Bachelor of Computer Applications at Smt.VHD Central Institute of Home Science
Pre-University at MES PU College of Arts, Commerce and Science
Secondary School Leaving Certificate at Sri Aham Aathma Vidyalaya