Mahesh Kumar

Product Engineer

India6 yrs 6 mos experience

Key Highlights

7 years of experience as a ServiceNow Developer.
ServiceNow Community Rising Star in 2022 & 2024.
Over 50 correct answers and 100k kudos in the community.

Stackforce AI infers this person is a ServiceNow Consultant with expertise in SaaS integrations and service management.

Contact

Skills

Core Skills

Servicenow

Other Skills

Angular jsJavaScriptHTML5Cascading Style Sheets (CSS)BootstrapTeam ManagementMySQLMongoDB

About

7 years of Experience Working as a ServiceNow Developer and Consultant. Experience in working on the below modules: * Customer Service Management (CSM) * IT Service Management (ITSM) * Field Service Management (FSM) * ITOM - Event Management * Custom Applications * Integrations (Inbound/ Outbound/ E-bonding) * Flow Designer/ Workflows * Service Portal (Low customization and mostly OOB configurations and changes) * Scripting Contributions on ServiceNow community: * More than 50 correct answers given. * More than 100kudos received on my answers.

Experience

6 yrs 6 mos

Total Experience

Average Tenure

Current Experience

Quintica

Technical Architect

Oct 2025 – Present · 8 mos · Dubai, United Arab Emirates

Cloudaction (an airo company)

5 roles

Lead ServiceNow Consultant

May 2024 – Sep 2025 · 1 yr 4 mos

Lead ServiceNow Consultant

Mar 2024 – Apr 2024 · 1 mo

On-site visit to understand client needs and deliver effective solutions.

ServiceNow

Lead ServiceNow Consultant

Promoted

Jan 2024 – Feb 2024 · 1 mo

Senior ServiceNow Consultant

Jan 2023 – Dec 2023 · 11 mos

1. Worked on implementing Field Service Management module for two different customers based out of South Africa.
2. Implemented Syslog probe for sending logs from ServiceNow to Rapid7.
3. Worked on Event Management. (Event Rules, Alert Management Rules and Remediation Flows).
4. Worked on Remedy Integration with ServiceNow.

ServiceNow Consultant

Feb 2021 – Dec 2022 · 1 yr 10 mos

1. Worked on integrating ServiceNow with HP service manager for two different clients.
2. Worked on integrating ServiceNow with Rackspace.
3. Automated VMWare creation by integrating ServiceNow with a Hybrid Cloud Mgt. Platform.
4. Worked on integrating ServiceNow with Commvault (Data optimization tool)
5. Worked on integrating ServiceNow with Workwide.
6. Worked on integrating ServiceNow with Dynamic CRM.
7. Worked on integrating ServiceNow with Oracle ERP
8. Worked on integrating ServiceNow with a leading UAE bank application for Cash delivery and Cash pickup requests. (Implemented SSL authentication in this implementation)