Diksha Salvi — Operations Associate

As a Business Analyst (Digital Manager) at SBI General Insurance, I lead the development and implementation of digital solutions to enhance customer experience and satisfaction. I work with cross-functional teams to define business requirements, design user interfaces, and manage project timelines and deliverables using Scrum and RESTful WebServices. I have close to two years of experience as a Business Analyst at Absolute Insurance Surveyors and Loss Assessors Pvt Ltd, where I was proficient in requirement gathering, also used various tools such Balsamiq, and JIRA to create and document user stories, mockups, and workflows. I have a Bachelor of Engineering in Electronics and Telecommunication from Shivajirao S Jondhale College of Engineering, and I am a Salesforce Certified Platform Developer I. I am passionate about leveraging technology to solve business problems and create value for customers and stakeholders.

Stackforce AI infers this person is a Business Analyst specializing in digital solutions within the insurance industry.

Location: Thane, Maharashtra, India

Experience: 6 yrs 11 mos