Jul 2024 – Present · 1 yr 11 mos

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Dec 2021 – Apr 2026 · 4 yrs 4 mos

• ● Led product and business planning for Email PaaS offering by prioritizing feature and infra investments based on business value (increased usage), operational benefits, and dev-ops satisfaction to enable 2-5X growth in fiscal.
• ● Advised ACS leadership on growth strategy using insights from customer acquisition funnel across all communication services to re-evaluate their go-to-market strategy.
• ● Led cross-functional team to launch growth experiments, assessing user value, monetization, and tech gaps, securing LT buy-in for 5%-15% growth and product roadmap.
• ● Proposed AI/ML-driven settings recommendation products to address user gaps, boost engagement, and define a two-year roadmap.
• ● Designed innovative Azure Notification (mobile) Service capability by collaborating across teams to align on developer needs, user behaviors, and propose product vision, strategy, and roadmap.
• ● Developed and launched a Power BI dashboard to track product metrics, identify cost-to-serve gaps, revenue drivers, and pricing improvement opportunities.
• ● Launched COGs saving initiatives by partnering with engineering team, analyzing cost data across scale units, and evaluating architectural changes to design four initiatives and investments required to reduce COGs by 40%.
• ● Analyzed features from 20+ products, aligning teams to enhance lead conversions, boosting gross profits by 5%, and offering ongoing campaign recommendations.
• ● Led monthly leadership forums using 6 months of KPI data, collaborating with SMEs to drive data-driven decisions and portfolio investments.

Apr 2019 – Dec 2021 · 2 yrs 8 mos

• ● Conducted a product economics study on competitor Opex and incentives, leading to 2X growth in targeted geographies.
• ● Forged key strategic initiatives to facilitate cross-functional portfolio strategy, developing overall product roadmaps and strategy recognized by Microsoft EVP.
• ● Redesigned market and P&L metrics dashboard for Surface and Windows, identifying issues with market share and margins.
• ● Piloted a novel customer forum to address needs and churn drivers, leading to goal-oriented realignment with leadership and roadmap development.
• ● Ideated and implemented a novel holiday launch and pricing strategy to support key volume targets, resulting in a successful launch and the creation of a blueprint still in use for all subsequent holiday launches.
• ● Developed a cross-functional plan on commercial economics and operational challenges for a subscription model, using competitive insights to streamline launch and investment requirements.
• ● Managed monthly pricing updates by analyzing inputs and aligning teams, helping responses to chip constraints.
• ● Assessed new communication and payment app opportunities by analyzing industry trends and competitors to define features, monetization, and growth strategies.
• ● Led portfolio optimization by analyzing industry trends and consumer research to refine purchase journeys and SKU designs.

Aug 2013 – Apr 2019 · 5 yrs 8 mos · Greater Chicago Area

• ● Led and mentored team of 30+ members, including directors, managers, and analysts to advise C-level executives on multiple complex M&A deals and joint ventures, reducing risk and enabling growth.
• ● Advised executives as an SME on due diligence, synergy identification, and post-merger integration to drive growth and streamline revenue realization.
• ● Advised a start-up CEO on investment, identifying $5M+ in additional valuation by analyzing customer retention, business model, and competitive landscape.
• ● Chosen by C-level executives to lead a 30+ member team in designing and implementing Order-To-Cash capabilities and transition plans for an $800M revenue joint venture.
• ● Advised the IoT sales VP on joint-venture negotiations by designing the salesforce structure, operating metrics, and key capabilities to meet strategic goals.
• ● Helped a Fortune 100 client analyze $80M in synergy targets, uncovering an additional $10M in potential synergies through executive interviews and KPI analysis.
• ● Developed a KPI-driven valuation model for a 5-year merger plan, identifying $50M in revenue and cost opportunities through portfolio, salesforce, and back-office consolidation.
• ● Led budgeting, planning, and sales for a retail client, scaling a $1M project to ~$6M by spearheading sales pitch opportunities and managing project delivery.

May 2012 – Aug 2012 · 3 mos · Sunnyvale, California

• Designed storage demand estimation model through research on market trends, macro-economic factors and end-user interviews providing capability to analyze market segmentation strategy
• Analyzed Cloud Storage by investigating sales channel, research inputs and executive interviews to define key focus areas for strategic alliance and product introductions

Mar 2012 – Apr 2012 · 1 mo · Ann Arbor, Michigan

• Assessed Terumo's product portfolio by conducting market research, profiling emerging products and forecasting geographic market acceptance to deliver Three Stage Framework for evaluating various partnership and acquisition opportunities
• Evaluated 13 potential targets, operating outside Terumo's existing product category, for partnership and acquisition opportunities to ensure steady and long term sustainable global growth

Jul 2011 – May 2013 · 1 yr 10 mos · Ann Arbor

• Leadership Positions:
• President - Ross India Subcontinent Club (2012-13)
• VP Education - Toastmaster Club (2012-13)
• Director – India Business Conference 2012, Logistics
• Asst. Director- India Business Conference 2011, Media
• Community Consulting Club: (Student led initiative):
• Developed strategic marketing plan by identifying available multi-family properties, setting realistic targets and analyzing awareness requirement to grow real estate portfolio
• Selected as top 5 projects among 20+ project by consultants from Boston Consulting Group
• Financial Research Commercialization (Prof David Brophy):
• Developed and presented business and investment plan to commercialize technology developed by researchers from University of Michigan; Final investment pitch to fund the operations of start-up was evaluated by prominent Venture Capitalists
• Impact Investing: (Prof. Gautam Kaul)
• Evaluated different entrepreneurial projects on financial and social value created. Extremely rich discussions to understand challenges faced with different valuation techniques
• Selected among 15-20 team submissions to present the final valuation of both financial and social aspects of a real deal evaluated by the Acumen Fund
• Global Private Equity (Prof. David Brophy)
• Developed research paper on VC/PE industry in Brazil exploring the four main aspects of VC/PE industry – valuation, deal structuring, governance, and harvesting. Evaluated a portfolio companies in Brazil for a Fund of Funds as part of the final submission
• Mergers, Acquisitions and Corporate Development (Prof. Xun Wu)
• Developed research paper evaluating Global M&A and Corporate Development strategy followed by different companies under Tata Group. Evaluated some high profile Tata deals and alliance such as Tata-Corus, Tata-JLR, Tata-Tetly and Tata-Starbucks

Nov 2009 – Jun 2011 · 1 yr 7 mos · Noida Area, India

• Defined a user interface template to minimize dependencies between product teams, which optimized the product development lifecycle and reduced the time to integrate multiple product offerings
• Established a new cross-functional team from scratch and created a roadmap to support product integration, driving cost savings and fueling technology advancement
• Optimized processes to bring all project pieces together, including product lifecycle development processes, significantly reducing time to market by 50%+

May 2009 – Jun 2011 · 2 yrs 1 mo · New Delhi Area, India

• Visiting faculty for sessions for 3rd and 4th year students in engineering colleges in and around National Captial Region (Delhi, Noida, Ghaziabad, Faridabad)
• Conducting sessions such as interview primer, case-based group discussions, making effective presentations, professional recruitment stimulation, Managing Superiors, Corporate Presentations
• Specializes in awareness, opinion building communication and decision making courses

Jan 2008 – Dec 2009 · 1 yr 11 mos

• Awarded Sapient Leadership Core Value award by account team for transforming an under-performing global team by resolving cross-geography communication issues and creating structured processes which ultimately reduced project delivery time
• Identified and evaluated opportunity to use existing risk reporting framework to automate different market risk policy reporting process

Jul 2006 – Dec 2007 · 1 yr 5 mos

• Designed and developed performance enhancing modules to calculate market risk metrics reducing processing time and increasing metric value accuracy
• Recommended technologies to define communication platform for various trading and risk reporting system