Jul 2025 – Present · 10 mos · Toronto, Ontario, Canada

May 2025 – Jul 2025 · 2 mos · Toronto, Ontario, Canada

Nov 2024 – Mar 2025 · 4 mos · Toronto, Ontario, Canada · Remote

• [Legal Tech]
• Designed the Alliance Module (Referral Feature), streamlining referrals and reducing processing time by 40%.
• Conducted 15+ stakeholder interviews to map bottlenecks and refine user flows, UI components, and SOP-aligned designs, cutting operational costs by 30%.
• Built & contributed to a design system to ensure scalability and consistency across legal SaaS products.Led UX research & validation for a Print & Mail SaaS platform, improving product clarity and usability—resulting in a 15% increase in adoption and uncovering two new revenue streams.

Oct 2024 – May 2025 · 7 mos · Hamilton, Ontario, Canada · Hybrid

Oct 2024 – Jan 2025 · 3 mos · Toronto, Ontario, Canada · Remote

• [AI B2B SaaS]
• Malleable is an AI-powered platform Helping Sales Teams Unify Data and Automate Workflows
• Enhanced UX for a B2B Sales AI Chatbot by conducting competitor analysis, iterating multiple design concepts, and designing key features like chat integration and AI insights, accelerating founder decision-making and improving feature alignment.

May 2024 – Dec 2025 · 1 yr 7 mos · Toronto, Ontario, Canada

• [Education]
• Guided 70+ students through sustainability concepts, leading discussions to enhance their understanding of sustainable practices and management.
• Provided personalized feedback on assignments and projects, resulting in overall student performance and engagement.

May 2024 – Dec 2024 · 7 mos · Toronto, Ontario, Canada

• [Social]
• Conducted user-centered research and heuristic evaluation for web design, contributing to a more accessible platform for older adults and individuals with disabilities.
• Designed and prototyped responsive interfaces that improved navigation and usability, anticipated a 15% increase in user engagement.
• Utilized HTML/CSS and Figma to create wireframes and prototypes, speeding up the design process and facilitating efficient collaboration with cross-functional teams.

May 2024 – Dec 2024 · 7 mos · Toronto, Ontario, Canada

• [E-Learning]
• Developed engaging infographic and video content for a course with 30,000+ enrolled students, enhancing student understanding of complex concepts.
• Collaborated with faculty to storyboard and create educational videos, increasing student engagement by 20% (Anticipated).
• Designed graphics and visual assets that adhered to the university’s brand guidelines, resulting in a more cohesive learning experience.
• Edited student interview videos, improving course relatability and enhancing the storytelling aspect of the program.

Jan 2024 – Aug 2024 · 7 mos · Hamilton, Ontario, Canada · Hybrid

• [Health-Tech]
• Led end-to-end design research for the VR Training Program for Code White Responses, helping to improve healthcare worker preparedness by 25% (Anticipated).
• Conducted in-depth user interviews and ethnographic studies with over 10+ healthcare professionals, identifying key pain points and translating them into actionable design insights.
• Collaborated closely with cross-functional teams (clinicians, developers, and instructional designers) to deliver a user-centered VR solution, enhancing the overall safety and preparedness of the healthcare staff.

Jul 2021 – Mar 2023 · 1 yr 8 mos · United States · Remote

• [Social–tech]
• Designed and developed profile and goal-tracking features for Pledgr’s iOS app, resulting in a 17% increase in user engagement during beta testing.
• Led user research which introduced social challenges and peer interactions, leading to a 20% rise in user-to-user engagement (anticipated).

May 2021 – Dec 2021 · 7 mos · Oslo, Norway · Remote

• [E-Commerce]
• Conducted heuristic evaluations and card sorting to redesign Ence’s web platform, decreasing the bounce rate by 18%.
• Collaborated with cross-functional teams to optimize content layout, resulting in a 24% increase in product discoverability.

Apr 2021 – Nov 2023 · 2 yrs 7 mos · Bengaluru, Karnataka, India · On-site

• [Ed-tech]
• Led the redesign of 10+ key features across the platform, enhancing user experience for over 3 mil+ learners and contributing to a 20% increase in course enrollments.
• Increased user engagement by 20% by implementing gamified progress tracking, creating a seamless learning journey.
• Collaborated with cross-functional teams (Product, Engineering, Marketing, Sales) to implement design strategies, resulting in a 25% increase in revenue through effective product-led growth initiatives.
• Led the onboarding redesign project, optimizing the process for personalization and increasing user retention by 15%, while gathering valuable user data to improve learning paths.
• Utilized data analysis tools (Google Analytics, Mixpanel) to inform design decisions, leading to an overall 9.8/10 Net Promoter Score (NPS) for the platform.
• Successfully mentored and guided design interns, fostering a culture of design excellence and iterative learning.

Jun 2020 – Sep 2020 · 3 mos · Providence, Rhode Island, United States · Remote

• [Gaming]
• I collaborated with the Front-End team to design the entire User Interface of the online Mahjong game and contributed to the front-end coding. This experience allowed me to play a key role in designing and developing a seamless and engaging online Mahjong platform.