Abhi C

QA Manager

New York City21 yrs 2 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Improved software quality by over 70% for Fortune 500 clients.
Automated 80% of test cases, enhancing delivery speed.
Led global QA teams to achieve high customer satisfaction.

Stackforce AI infers this person is a SaaS QA leader with expertise in automation and quality assurance.

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Skills

Core Skills

Test AutomationSoftware Quality AssuranceTest Management

Other Skills

UI TestingAgile Software DevelopmentPythonSelenium TestingCI/CDTest PlanningAgile MethodologiesDatabase TestingJavaProblem SolvingDatabasesArtificial Intelligence (AI)Amazon Web Services (AWS)LangChainRetrieval-Augmented Generation (RAG)

About

QA leader delivering enterprise software solutions for Fortune 500 clients across finance, healthcare, media, and SaaS — improving software quality by up to 70%+ while ensuring scalable, compliant, and high-performing releases. I’ve led QA initiatives for platforms used by leading Fortune 500 organizations, applying hands-on manual testing alongside automation and CI/CD practices to maintain reliability and customer satisfaction above 90%. Through cross-functional leadership and proven test strategies, I drive quality-first cultures and accelerate delivery without sacrificing standards. Open to leadership and senior QA roles anywhere in the U.S. — ready to bring the same results-driven approach to your next high-impact project.

Experience

21 yrs 2 mos

Total Experience

5 yrs 3 mos

Average Tenure

9 yrs 11 mos

Current Experience

Whip media

Sr Quality Analyst/Lead

Jun 2016 – Present · 9 yrs 11 mos · New York, New York, United States · On-site

Responsible for:
Built and executed manual + automated test suites under Agile/Scrum.
Enhanced a Python/Selenium test automation framework, integrated into CI/CD pipelines; automated up to 80% of test cases, reducing production defects and accelerating delivery.
Conducted API testing with Postman and researched next-gen tools (self-healing suites) to improve efficiency and scalability.
Implemented shift-left QA strategy → expanded test coverage, cut defect turnaround by nearly 50%, reduced post-release tickets, and improved customer satisfaction.
Partnered with global dev/product teams to refine user stories, clarify requirements, and improve usability; drove sprint planning insights.
Validated database compliance and integrity rules; resolved client-reported technical issues.
Provided leadership with quality performance metrics, addressing consistency and production deficiencies.

UI TestingAgile Software DevelopmentTest AutomationSoftware Quality Assurance

Bmc software

Lead SQA Engineer

Apr 2008 – May 2016 · 8 yrs 1 mo · New York, New York, United States · On-site

Directed a global QA team; improved release quality by up to 50% through robust test planning, environment/data management, and Agile alignment.
Spearheaded the implementation of a Selenium/Java automation framework, guiding the QA team to reduce manual effort by up to 40% and integrate testing into CI/CD pipelines.
Analyzed QA metrics (coverage, defect leakage, case effectiveness) to close testing gaps, improve defect detection, and cut post-release defects.
Identified security vulnerabilities, collaborated with dev teams for timely fixes, strengthening application security.
Mentored junior SQA engineers; defined KPIs aligned with organizational goals.
Led defect triage and resolution; improved cross-team efficiency and reduced bug resolution time through root cause analysis.
Represented QA in design forums, UAT, and contract testing; ensured requirements traceability and compliance with business objectives.
Delivered solutions for client-reported issues, ensuring SLA compliance and higher customer satisfaction.

Database TestingUI TestingTest ManagementSoftware Quality Assurance