Abhigya Verma

Machine Learning Engineer

West Delhi, Delhi, India5 yrs experience
Most Likely To Switch

Key Highlights

  • Expert in building and scaling large language models.
  • Contributed to multimodal datasets for enterprise applications.
  • Recognized with awards for research and community leadership.
Stackforce AI infers this person is a Machine Learning Engineer specializing in SaaS and enterprise AI solutions.

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Skills

Core Skills

Large Language Models (llm)Machine LearningAlgorithms

Other Skills

Synthetic Data GenerationMultimodal PromptingMachine Learning AlgorithmsC#.NET FrameworkMultimodal ReasoningSafety AlignmentCommunity OutreachMarketingMicrosoft ExcelProblem SolvingLeadershipEnglishPresentationsProject Coordination

About

I am a Machine Learning Engineer at ServiceNow, specializing in building and scaling large language models (LLMs) for enterprise applications. My work spans synthetic data generation, multimodal reasoning, and safety alignment, where I have designed and deployed pipelines that power real-world products. At ServiceNow, I contributed to the NowLLM initiative by generating high-quality multimodal datasets (image-to-text, reasoning, Q&A) and enhancing safety alignment for content moderation and red-teaming use cases. Previously, I conducted research at NAIST Japan, developing a real-time ASR system for Hindi, and interned at Microsoft, where I enhanced the Outlook Search Assistant with intelligent query suggestions. My academic and research contributions include peer-reviewed publications on synthetic data generation and multimodal benchmarks, such as GRAFT, which evaluates instruction-following and visual-textual alignment in LLMs. Recognized with awards like the UTG Llama Award (ServiceNow) and a GHCI Student Scholar, I bring both technical depth and community leadership experience. I am passionate about advancing trustworthy, efficient, and scalable GenAI systems—bridging cutting-edge research with enterprise-scale engineering to make AI safer, more robust, and impactful.

Experience

5 yrs
Total Experience
2 yrs 6 mos
Average Tenure
2 yrs 9 mos
Current Experience

Servicenow

2 roles

Machine Learning Engineer

Promoted

Feb 2025Present · 1 yr 4 mos · Hyderabad, Telangana, India · On-site

  • Generated image-to-text and reasoning text data for NowLLM multimodel scope.
  • Created evaluation datasets for model safety and security accuracy.
  • Built end-to-end pipelines to evaluate model metrics for LLMs.
Large Language Models (LLM)Synthetic Data GenerationMultimodal PromptingMachine Learning

Associate Machine Learning Engineer

Sep 2023Feb 2025 · 1 yr 5 mos · Hyderabad, Telangana, India · On-site

  • Enhanced safety alignment of ServiceNow LLM model for content moderation and red-teaming team.
  • Implemented LSM technique to embed service product for improved search products with high AI quality.
  • Resolved defects and case tasks in ServiceNow's internal ML pipelines for various customer platforms.
Machine LearningMachine Learning Algorithms

Nara institute of science and technology

Undergraduate Student Researcher

Sep 2022Dec 2022 · 3 mos · Japan

  • Worked on a real-time Automatic Speech Recognition(ASR) tool for the Hindi language.

Microsoft learn student ambassadors

5 roles

Microsoft Learn Student Ambassador Gold

Jul 2022Aug 2023 · 1 yr 1 mo

SWE Intern

May 2022Jun 2022 · 1 mo

  • Built and deployed intelligent query-suggestion features for Outlook Search Assistant, improving search relevance and reducing average query reformulation by X%.
  • Optimized backend services by refining NLP models to handle ambiguous and multilingual queries, directly enhancing user experience for millions of Outlook users.
  • Collaborated with PMs and engineers to integrate solutions into production, adhering to scalability, latency, and reliability requirements.

Mentee - Engage Mentorship Program

Jun 2021Jul 2021 · 1 mo

  • Worked on building a clone of Microsoft Teams under the direct mentorship of Microsoft Employees.

Microsoft Learn Student Ambassador Beta

May 2021Jul 2022 · 1 yr 2 mos

AlgorithmsC#.NET Framework

Microsoft Learn Student Ambassador Alpha

Apr 2021May 2021 · 1 mo

Algorithms

Acm student chapter - igdtuw (indira gandhi delhi technical university for women)

Teaching Assistant

Jun 2021Aug 2021 · 2 mos · New Delhi, Delhi, India

  • Worked as a teaching assistant in summer workshop on Computational Approaches for Social Good for 2 months.
  • Helped in building 2-3 assignments, worked as a mentor in projects and graded assignments based on the given parameters.
  • Written a research paper under the supervision of the Workshop Facilitator: Dr. Rishabh Kaushal.
Algorithms

Acm student chapter - igdtuw (indira gandhi delhi technical university for women)

ML Intern

Jun 2020Jul 2020 · 1 mo · New Delhi, Delhi, India

Education

INDIRA GANDHI DELHI TECHNICAL UNIVERSITY FOR WOMEN

B.Tech — IT

Jan 2019Jan 2023

Oxford Senior Secondary School - India

High School — Medical Science

Apr 2017Apr 2019

Oxford Senior Secondary School - India

High School

Jan 2007Jan 2017

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