Feb 2023 – Present · 3 yrs 3 mos

• Perform daily Oracle Argus Safety system administration activities in alignment with approved client SOPs and work
• instructions.
• Manage user access provisioning, modification, and deactivation, ensuring compliance with access control and audit requirements.
• Provide Level 2 and Level 3 incident and service request support using ServiceNow, meeting defined SLAs.
• Conduct initial issue triage, collect application logs, and perform data validation using SQL/PL-SQL queries.
• Support basic workflow configuration and system setup activities under supervision.
• Coordinate with internal technical teams and functional stakeholders for issue escalation and resolution.
• Maintain accurate ticket updates, operational documentation, and daily/weekly status reports.
• Assist in system validation documentation, including IQ, test plans, audit artifacts, and compliance evidence.
• Support pharmacovigilance operations including case processing, safety data management, and regulatory reporting within Argus Safety.
• Work effectively in a highly regulated GxP environment, ensuring compliance with global PV regulations.

Nov 2022 – Jan 2023 · 2 mos

• Architected OAuth 2.0-based authentication microservices using Spring Security and Spring Boot, serving 1M+ users with 99.9% uptime and reducing authentication latency by 40%
• Led AWS cloud migration initiative, implementing infrastructure on EC2, RDS, and S3, reducing operational costs by 30% while improving system scalability and availability
• Designed and developed RESTful APIs with comprehensive Swagger documentation, enabling seamless integration across 15+ microservices and reducing API response time by 50%
• Established automated CI/CD pipelines using Jenkins and Docker, decreasing deployment time from 2 hours to 15 minutes and enabling 20+ weekly releases
• Implemented SonarQube quality gates and achieved 85%+ test coverage using JUnit and Mockito, reducing production bugs by 60%

Nov 2021 – Oct 2022 · 11 mos

• Working with authentication team for my client to fulfill the
• requirements according to agile methodology.
• Using Spring framework along with Restful Webservices with
• Java 8 and Oracle database.
• We are using OAuth open standard to authenticate and
• protect the personal information of customers.
• Using Sonar to check the code quality, coding standard and
• Junit for testing.
• We are using AWS for cloud purposes and Jenkins to build,
• test, and deploy the software.