Jan 2022 – May 2022 · 4 mos · Bengaluru, Karnataka, India

Dec 2019 – Jan 2022 · 2 yrs 1 mo · Gurugram, Haryana, India · On-site

• Led the integration of AWS SSO with google, significantly improving user authentication processes and enhancing security for both internal and external stakeholders.
• Designed and executed disaster recovery strategies, greatly increasing system resilience and reducing potential downtime during critical incidents.
• Managed and optimized the ELK stack, improving logging efficiency and data analysis capabilities for scale of 40TB / day data, which supported better decision-making and system monitoring.
• Co-authored automation of performance environment setups, aiding in peak traffic estimation and capacity planning with Kafka and custom Service using real time Production traffic.
• Implemented cost-saving measures by optimizing resource usage and streamlining operations, contributing to a more efficient and cost-effective infrastructure.
• Participated in on-call rotations, serving as both L1 and L2 responder.
• Optimized performance for Thanos and Prometheus monitoring systems (results in query optimization from (seconds to milliseconds) and collaborated with developers on new service provisioning via Terraform.

Oct 2018 – Nov 2019 · 1 yr 1 mo · Noida, Uttar Pradesh, India

• Worked in the e-commerce part of Paytm, i.e., Paytm Mall.
• As Manager, my role was to lead a team of 4-5 people working in different critical verticals. The primary goal was to help in any technical decisions/queries along with making team align with business priorities like handle uptime and reliability of the services.
• As an individual contributor (IC), my role was to work in Cloud Migration, Automation, and building internal system tooling.

Jun 2018 – Sep 2018 · 3 mos · Noida Area, India

• Worked as an IC in 4 member team setting up devops practices from scratch.
• Introduced Cloud Native tools like Kubernetes, and elastic beats for quick setting up environments and reducing overall Infra setup and client onboarding time. This also makes the system more reliable as well business-oriented.
• Left the company early because of a rotational shift in USA timing.

Sep 2015 – May 2018 · 2 yrs 8 mos · Delhi Area, India

• Pioneered the DevOps function as the first DevOps engineer in a rapidly growing team, scaling from 30 to 100 engineers. Established foundational DevOps practices, infrastructure management, and security protocols from scratch.
• Streamlined Devs and Interns onboarding with one-click setups using Vagrant and Puppet, ensuring rapid and efficient team integration.
• Developed comprehensive observability and automation frameworks for all environments, significantly improving operational efficiency and system reliability.
• Guaranteed SLAs by maintaining 100% uptime for the company's critical CDN application, managing DNS, SSL certificates, and essential credentials.
• Implemented cost-control measures, ensuring infrastructure expenses were optimized without compromising on performance.
• Led GDPR compliance initiatives, ensuring the company's data handling practices were in full compliance with regulatory requirements.
• Implemented self-healing systems using automation, which reduced downtime and minimized the need for manual intervention, serving as the sole on-call engineer for L1 support over two years.
• Led architectural decisions and the development of cloud application deployments, collaborating closely with developers, QA, and project managers to deliver large-scale systems successfully.

Nov 2014 – Aug 2015 · 9 mos · Gurugram, Haryana, India · On-site

• Designed and implemented High Availability (HA) Data Centre architectures, significantly enhancing system reliability and uptime. This initiative laid the groundwork for robust, scalable infrastructure capable of supporting the company's growing customer base.
• Administered AWS services, optimizing cloud resources and deployments for improved performance and cost efficiency. Introduced best practices in cloud management that streamlined operations and reduced overhead.
• Pioneered the use of automation and monitoring tools to proactively address system issues, minimize downtime, and ensure seamless service delivery to clients.
• Centralized production server logs and collaborated on setting up the EFK stack for enhanced logging capabilities which helps team to debug critical issue from a panel and save lots of operation time.

Feb 2013 – Oct 2014 · 1 yr 8 mos · Noida, Uttar Pradesh, India

• Revolutionized the VoIP settings web panel, transitioning from a .NET framework to a more efficient platform, achieving an 8x speed increase in panel operations. This significantly improved user experience and operational efficiency.
• Implemented Active Directory (AD) across the company, streamlining user management, enhancing security with backup policies, and facilitating efficient policy enforcement. This foundational work ensured a robust infrastructure for secure and efficient operations."
• Managed hardware, network, OS, and web servers across remote and data centre locations.

Aug 2012 – Feb 2013 · 6 mos · Gurugram, Haryana, India · On-site

Apr 2011 – Jul 2011 · 3 mos · India