Oct 2020 – Mar 2021 · 5 mos · Mumbai, Maharashtra, India

• Working as a sales manager handling complete sales cycle from lead qualification to closure. Managing individual level sales of INR 5L+ monthly exceeding targets consistently.
• Handling a team of 4-5 executives. Training, mentoring, helping team members to achieve their targets.
• Consultative selling and positioning of products at all levels of customer spending capacity.

Jul 2019 – Jan 2020 · 6 mos

• >Handled 50+ strategic level accounts taking complete responsibility of their P&L, growth issues to ensure their daily order on Eats app are on the rise.
• >Handled Sub-geo areas of East Delhi, North West Delhi and Noida. Responsible for overall growth of these sub-geos
• >Pro-actively worked on the large datasets on a daily basis using excel/google spreadsheets to filter out and pinpoint minute details to figure out problem areas and addressing those issues to keep continued smooth functioning of daily restaurant operations.
• >Managing incoming issues from restaurant partners to address them in a timely manager.
• >Keeping in regular touch with Key Restaurant partners, updating them on on-going & new promotional plans while addressing to the issues they are facing.
• >Built a SOP for Key accounts to discover, address and resolve issues in a corrective and time bound manner.
• >Managing issues ranging from payments, offers, menu creation & correction, in-app visibility, fraud detection on a daily basis.
• >Conflict resolution in terms of payments, offers, Courier operations, frauds etc.
• >Collaborating closely with Cross-functional teams such as marketing, sales, remote support, Onboarding ops, Courier ops to make sure no issues gets unnoticed and completed in a timely manner.
• > Having working knowledge of software solutions such as Salesforce, Zendesk, Jira, microsoft office, G-suit, DocuSign and many more on a daily basis to do daily tasks at hand.

Mar 2019 – Jul 2019 · 4 mos

Aug 2018 – Mar 2019 · 7 mos

• >launched East Delhi & Ghaziabad sub-Geos in Delhi NCR region in 2 months of joining the company.
• >Targeting Key accounts in the region to bring in high selling local brands on the UE platform.
• >Extracting and creating restaurant data from various sources and sorting them out as per the company's SOP standards. Working on the data to prioritise it in high to low impact so that the team can focus on the right accounts and getting them onboarded.
• >Working on Restaurant operations as well assisting Onboarding ops, Restaurant Ops and remote ops teams so that restaurant issues doesn't get unnoticed which leads to account churn and dissatisfaction.

Jul 2017 – Jun 2018 · 11 mos · Greater Delhi Area

• It was a summer of 2017, when me and my friends took a taxi ride and we were bored to hell as our phones didn't had enough juice to run entertainment apps. We felt the need of a entertainment device where we could've experience content on demand. From that simple idea "CABLET" was born.
• Cablet a mashup two words "Cab" and "Tablet" a device which can mounted on the seat of the vehicle and used as a content on demand service. we built our system on a free content on demand backed by advert revenue which would bring new and captivating ways to advertise a brand and getting eyeballs whilst moving from point A to B. Apart from simple video adverts, interactive media, deals around you, payment interfaces, on-the-go merchandising, niche products/offers/experiences discovering and much more.

Feb 2017 – Jul 2017 · 5 mos · Noida Area, India

• >Client identification.
• >Client Research and Analysis.
• >Price Negotiation on KM, fixed basis.
• >Route identification and analysis of company transportation needs.
• >Tie-up with corporates such as Ericsson, RBS, Xcel, CSC, DS Group (Rajnigandha).
• >Key Account Management specifically billing managmeent of some of the above companies.

Dec 2015 – May 2016 · 5 mos

• > Identifying potential clients.
• > On-boarding clients.
• > Research and Analysis.
• > Creating awareness.
• > Analyzing client's businesses to give them information on creating offers/deals for the end-consumers.
• > Advising clients to post targeted offers and deals on the Application for increment incoming of consumers.
• > Suggest possible options which gives clients better ways to create better offer/deals and make optimal use of the features they are entitled to.
• > Updating clients about new features added onto the app.
• > Handling Complete Sales cycle. Identification-prospecting-client acquisition-closure-documentation-On-Boarding
• >Managing clients.
• >Denial Management.
• >Offer/Deal reviewing and suggesting better ones for better sales conversion for clients.
• >Competition analysis.
• >Merchandising.
• > Marketing Activities such as BTL, Targeted Promotions etc.

May 2015 – Nov 2015 · 6 mos

• > Identifying clients.
• > On-boarding clients.
• > Research and Analysis.
• > Creating awareness.
• > Analyzing Merchant businesses to give them information on creating offers/deals for the end-consumers.
• > Advising clients to post targeted offers and deals on the Application for increment incoming of consumers.
• > Suggest possible options which gives clients better ways to create better offer/deals and make optimal use of the features they are entitled to.
• > Updating clients about new features added onto the app.
• > Handling Complete Sales cycle. Identification-prospecting-client acquisition-closure-documentation-On-Boarding
• > Marketing Activities such as BTL, Targeted Promotions etc.

May 2014 – Jan 2015 · 8 mos · Greater Delhi Area

• > Identifying customers
• > Carefully evaluating client’s needs and offer a customised and suitable solution
• > Advising clients what solution will be more suited according to their needs.
• > Solving client’s queries and giving a possible workaround if cannot be solved in standard format.
• > Working with Cross-Functional teams to ensure correct and relevant information is provided to the client in an timely manner on both pre and post sales.
• > Suggest possible options which gives clients better ways to create their e-commerce store and make optimal use of the features they are entitled to.
• > Meeting company’s targets without compromising on the quality sales.
• > Empowering clients with knowledge, trends and technologies available in the market which helps them to take better and informed decisions hence increasing customer satisfaction.
• > Supporting customers in their decision making process.
• > Converting prospects into clients.
• > Handling Complete Sales cycle. Identification-prospecting-client acquisition-closure-documentation-On-Boarding & Team Transfer.

May 2013 – Jul 2013 · 2 mos · Greater Delhi Area

• Primary and secondary research with collection and analysis of data from the target audience, making project reports and presenting them to the concerned project managers.
• Worked on high value projects from the companies such as Renault, Sony, ABP News, Maruti Suzuki.

May 2007 – Oct 2010 · 3 yrs 5 mos · Agra, India

• Manufacturers of PP Granules from recycled plastic wares which is used in making various moulded plastic products. Vendors to Reliance Polymers Ltd., supplying PET FLAKES which is used in making polyester.
• >Production Management.
• >Sales Management.
• >Successfully achieved optimal production capacity by altering work time schedules and managing labor work force effectively.
• >Improved operational planning and business frameworks to enhance resource utilization and
• reduce waste.
• >Handling a staff of 200+.Trained and guided team members to maintain high productivity and performance metrics.
• >Maintained team efficiency by strategically delegating daily activities, monitoring output and
• rewarding positive contributions.
• >Conducted monthly inventories of raw materials and components on work floor.
• >Reduced workflow inconsistencies by recruiting and hiring capable staff members.
• >Recorded inventory sales into organization's weekly income report.