Aditya Sharma

Operations Associate

Gurgaon, Haryana, India9 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven ability to exceed productivity goals.
  • Expertise in customer engagement and loyalty.
  • Strong background in marketing and finance.
Stackforce AI infers this person is a Customer Engagement Specialist with a strong foundation in Marketing and Operations.

Contact

Skills

Other Skills

Customer ServiceMicrosoft ExcelMicrosoft OfficeMicrosoft WordPowerPointManagement

About

Resourceful and Strong Support Professional who consistently meets and exceeds productivity goals. Proven capacity to troubleshoot issues to resolve them quickly. Maintains a high level of professionalism, patience and efficiency to minimise customer dissatisfaction and increase customer loyalty experience. A full year experience of handling clients as a Key Account Manager possessing a degree in Master of Business Administration (M.B.A.) focused in Marketing and Finance from Aligarh Muslim University.

Experience

9 yrs 5 mos
Total Experience
4 yrs 8 mos
Average Tenure
8 yrs 2 mos
Current Experience

Blinkit

2 roles

Assistant Manager - Central Operations

May 2022Present · 4 yrs 1 mo

Team lead-Customer Engagement

Oct 2021Present · 4 yrs 8 mos

Grofers

Customer Engagement Expert

Apr 2018Present · 8 yrs 2 mos · Gurgaon, India

Rawal travels and logistics

Key Account Manager

Oct 2016Jan 2018 · 1 yr 3 mos · Ghaziabad

Education

Aligarh Muslim University

Master of Business Administration - MBA

Jan 2014Jan 2016

Aligarh Muslim University

Bachelor's in commerce

Jan 2010Jan 2013

Aligarh Muslim University

12th

Jan 2008Jan 2010

Our Lady of Fatima Sr Sec School, Aligarh

10th

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