AHMED HUSSIEN — Operations Associate
AHMED HUSSIEN IT Technical Support +201159723325 ahmedmhussien97@gmail.com linkedin.com/in/ahmed-hussien-41a7b6217 / SAFAGA, RED SEA, EGYPT I am seeking a job opportunity at your eminent company that will enable me to expand my practical knowledge, enhance my technical and commercial skills and offers me a high potential for growth E X P E R I E N C E IT Technical Support AT EGYPT POST analyzing, troubleshooting and evaluating technology issues helping to keep employees productive or external customers of a company, helping them via the telephone or webchat Customer Services AT MSC CRUISES responding to customer queries processing customer orders resolving customer complaints E D U C A T I O N Management Information Systems (Arabic section) 09/2017 - 05/2021 Suez Higher Institute - Bachelor's degree Overall Grade: Good (73.26%) C E R T I F I C A T E S Digital Transformation Coursera IT PROFESSIONAL PROGRAM Information Technology Institute (ITI) S K I L L S Customer Service Decision Making Communication Skills Time Management Quick learner Self Motivated Leadership Skills L A N G U A G E S English Intermediate Arabic Native Computer Skills Good at using Microsoft office (Word ,Excel ,power point and Outlook) Excellent at Internet Research Social Media Management
Stackforce AI infers this person is a Technical Support Specialist with a focus on customer service in the IT industry.
Location: Safaga, Al Bahr al Ahmar, Egypt
Experience: 2 yrs 10 mos
Skills
- Technical Support
- Customer Service
Career Highlights
- Proficient in technical support and customer service.
- Strong analytical and troubleshooting skills.
- Experienced in managing customer queries and complaints.
Work Experience
Egypt Post
Information Technology Technical Support (2 yrs 10 mos)
Education
Management Information Systems at Graduated from Suez Higher Institute
Bachelor's Degree at SUEZ