Ajay Singh Rana, SHRM-CP — CEO

As Vice President of Business Operations with a strong foundation in product management, I lead cross-functional initiatives that drive efficiency, scalability, and strategic growth. My expertise is rooted in HR technology implementation, where I’ve successfully deployed Zoho People Plus and later transitioned the organization to a comprehensive, end-to-end ERPNext system, implemented entirely from scratch. I have spearheaded these complex rollouts across diverse geographies - India, Serbia, Brazil, Nigeria, and the USA, adapting to local compliance, workflows, and cultural nuances to ensure seamless adoption and business impact. In addition to major HR systems, I have led the successful transition from Talent LMS to Frappe LMS, streamlining learning and development initiatives. I have also delivered other key products, including a robust Asset and Inventory Management System and an efficient Ticketing System, significantly enhancing operational visibility and service excellence. My capabilities span the full spectrum of HR - talent acquisition, employee lifecycle management, performance strategy, policy design, engagement initiatives, labor compliance, and operational scaling. Outside the workplace, I fuel my energy and leadership with an active lifestyle as an avid biker, football player, and fitness enthusiast, believing well-being is essential to enduring impact and innovation.

Stackforce AI infers this person is a strategic leader in HR technology and operations, specializing in global implementations and digital transformation.

Location: Bengaluru, Karnataka, India

Experience: 14 yrs 9 mos

Skills

Erp Implementations
Hr Transformation
Project Management
Employee Lifecycle Management
Employee Relations

Career Highlights

Led global HR technology implementations across multiple countries.
Drove significant digital transformation in HR operations.
Expert in employee lifecycle management and performance strategy.

Work Experience

ExamRoom.AI®

Vice President Business Operations (2 yrs 5 mos)

HRBP Manager (1 yr 8 mos)

Human Resources Business Partner (10 mos)

TaskUs

Human Resources Business Partner (1 yr 7 mos)

Radisson Blu

Internship Trainee (5 mos)

All India Football Federation

Football Player (8 yrs 3 mos)

Education

Tech Product Management at Indian Institute of Technology, Delhi

Master of Business Administration - MBA at Renaissance University

Bachelor of Commerce - BCom at SJHS Gujarati Innovative College of Commerce & Science, Indore

Diploma of Education at Doon Hotel Management and Tourism Institute

Ajay Singh Rana, SHRM-CP

CEO

Bengaluru, Karnataka, India14 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led global HR technology implementations across multiple countries.
Drove significant digital transformation in HR operations.
Expert in employee lifecycle management and performance strategy.

Stackforce AI infers this person is a strategic leader in HR technology and operations, specializing in global implementations and digital transformation.

Contact

Skills

Core Skills

Erp ImplementationsHr TransformationProject ManagementEmployee Lifecycle ManagementEmployee Relations

Other Skills

Agile & Waterfall MethodologiesAgile MethodologiesAnalytical SkillsApplicant Tracking SystemsBusiness Process ImprovementBusiness StrategyChange ManagementCompetitive AnalysisDiversity and InclusionEmployee EngagementEmployee GrievanceGlobal Talent AcquisitionGrievance HandlingHR AnalyticsHR Business Partnering

About

Experience

14 yrs 9 mos

Total Experience

4 yrs 11 mos

Average Tenure

4 yrs 11 mos

Current Experience

Examroom.ai®

3 roles

Vice President Business Operations

Promoted

Jan 2024 – Present · 2 yrs 5 mos

Role Summary:
Led the end-to-end replacement of Zoho People Plus with ERPNext, managing global implementation of HRMS, LMS, Ticketing System and, Asset & Inventory Management modules.
Delivered a cost-efficient digital transformation by eliminating recurring Zoho subscription fees through a successful in-house ERPNext rollout.
I currently oversee ERPNext enhancements and maintenance as a core focus area—continuously optimizing systems to support evolving business needs.
Drove global standardization of business operations across geographies through ERP integration and process automation.
I also provide strategic oversight of India HR operations, ensuring smooth execution of daily functions, compliance, and team management.
I act as a cross-functional bridge between technology and operations, aligning product capabilities with business goals.

ERP ImplementationsHR TransformationAgile MethodologiesProduct ManagementChange ManagementStakeholder Management

HRBP Manager

Promoted

May 2022 – Jan 2024 · 1 yr 8 mos

Role Summary:
Spearheaded the global rollout of ZOHO HRMS and LMS across India, Serbia, Nigeria, Brazil, and the USA as Project Manager.
Led end-to-end HR digital transformation—covering onboarding, employee lifecycle, performance, and learning modules.
Established HR operations in new geographies, ensuring compliance, recruitment, and local policy execution.
Resolved complex employee relations issues and escalations across diverse regions.
Drove performance management, including TQ/BQ, PIP, and succession planning initiatives.
Anchored SOC 2, ISO 9001 & 27001 compliance from the HR front.
Designed and led employee engagement surveys and action plans to improve scores.
Leveraged HR analytics and in-house tools for strategic workforce planning and retention.
Championed continuous improvement in HR processes, systems, and employee experience using global best practices.

HR TransformationProject ManagementEmployee Lifecycle ManagementPerformance ManagementHR Analytics

Human Resources Business Partner

Jun 2021 – Apr 2022 · 10 mos

Taskus

Human Resources Business Partner

Nov 2019 – Jun 2021 · 1 yr 7 mos · Indore, Madhya Pradesh, India

Role Summary:
Managed the complete employee life cycle, from onboarding to exit, ensuring a smooth and positive
employee experience throughout their tenure.
Developed and nurtured strong and trustworthy relationships with key stakeholders, including
leadership, senior management, and various employee groups, fostering effective collaboration and
alignment.
Advocated for and championed the organization's core values, fostering a culture of integrity,
respect, and excellence.
Successfully implemented and managed rewards and recognition programs, boosting employee
morale, engagement, and retention.
Played a pivotal role as a catalyst for inclusion and diversity efforts, driving initiatives to create an
inclusive workplace environment.
Collaborated closely with People Operations and Talent Acquisition teams, providing support for
promotion, internal transfer, and new hire offer and onboarding processes.
Proactively addressed employee relations issues, offering guidance and ensuring consistency in
approach while mitigating risks for the organization.
Actively contributed to the Corporate Social Responsibility (CSR) team, making meaningful
contributions to social and community initiatives

Employee Lifecycle ManagementEmployee RelationsDiversity and Inclusion

Radisson blu

Internship Trainee

Jul 2018 – Dec 2018 · 5 mos · Indore, Madhya Pradesh, India

Role summary:
Provided valuable support to the HR team in the recruitment and onboarding processes, ensuring
a smooth and efficient hiring experience for new employees.
Conducted comprehensive hotel orientations and facilitated site visits for new hires, enabling them
to familiarize themselves with the property and its operations.
Played a crucial role in organizing and conducting various employee engagement activities, fostering
a positive and inclusive work environment.
Gained practical experience by working in key hospitality departments, including Front Office,
F&B Service, and Production, contributing to a well-rounded understanding of hotel operations.

RecruitmentEmployee Engagement