Ajfan Bicha Shameer Vengat

Operations Associate

Bengaluru, Karnataka, India6 yrs experience
Most Likely To Switch

Key Highlights

  • MBA Graduate with diverse experience in IT and retail.
  • Hands-on exposure to e-commerce business strategy.
  • Proven ability to enhance customer experience.
Stackforce AI infers this person is a Quick Commerce and E-commerce professional with strong marketing and customer engagement skills.

Contact

Skills

Core Skills

Category & Campaign Management In E-commerceCustomer Relationship ManagementInterpersonal SkillsMarket ResearchData AnalysisData CleaningSales ManagementInventory ManagementCustomer ExperienceCustomer EngagementSocial Media MarketingSearch Engine Optimization (seo)

Other Skills

Advertising CampaignsBlog MarketingBrand DevelopmentBrand ManagementCampaignsCash ManagementCommunicationContent MarketingCross-Functional Team CollaborationCustomer InsightCustomer Relationship Management & Stakeholder EngagementCustomer SatisfactionDashboardsData VisualizationDigital Marketing

About

🚀 MBA Graduate (2024) with 2+ years of diverse experience across IT, hospitality, and retail, now building my career in Quick Commerce/E-commerce. 💼 Current Role: Assistant Manager at Bigbasket (Tata Group) — gaining hands-on exposure to business strategy, category management, and customer experience in one of India’s leading online grocery platforms. 🌐 Languages: • Bilingual in Hindi & English • Fluent in Malayalam 💡 Professional Skills: • Customer Relationship Management & Stakeholder Engagement • Effective Communication & Problem-Solving • Cross-Functional Team Collaboration • Category & Campaign Management in e-commerce • Proven ability to understand consumer needs and deliver business impact 🏆 Sports Achievements: • Twice crowned High School Champion in 5000m & 3000m running events ⚽ Interests: • Passionate about football • Dedicated runner & fitness enthusiast, practicing calisthenics ✨ Personal Values: • Commitment to helping others • High energy, adaptability & enthusiasm for new challenges

Experience

6 yrs
Total Experience
1 yr 10 mos
Average Tenure
2 yrs
Current Experience

Bigbasket

2 roles

Assistant Manager

Apr 2025Present · 1 yr 2 mos · Bengaluru, Karnataka, India

Customer Relationship Management & Stakeholder EngagementEffective Communication & Problem-SolvingCross-Functional Team CollaborationCategory & Campaign Management in e-commerceCustomer Relationship Management

Management Trainee

Jun 2024Jul 2025 · 1 yr 1 mo · Bengaluru, Karnataka, India

Festo india

Marketing Intern

May 2023Jul 2023 · 2 mos · Bengaluru, Karnataka, India

  • 1. Market Research on Hydrogen & Electrolyzer
  • 2. Investment Project - Tracking potential investments where Festo can contribute.
  • 3. Customer Data Cleaning - Basic Data Cleaning with regard to customer mail ID and Address to enhance Marcomm.
Interpersonal SkillsMarket ResearchData AnalysisData CleaningPresentations

National institute of technology karnataka

2 roles

Placement Coordinator

Apr 2023Jun 2024 · 1 yr 2 mos

Interpersonal Skills

Internship Coordinator

Sep 2022Apr 2023 · 7 mos

Interpersonal Skills

Career break

Professional development

Jun 2022Mar 2024 · 1 yr 9 mos

  • In order to acquire further knowledge and excel myself in the field of management, I’ve decided to take a break and pursue masters in business administration (MBA), with the thought that I will be able to output more of my ideas and make use of the knowledge that I’ve acquired to the industry.

Decathlon sports india

Omni Sport leader

Nov 2021Mar 2022 · 4 mos · Kozhikode, Kerala, India

  • Incharge of skiing sport
Sales ManagementSport ManagementInventory ManagementInterpersonal SkillsStock ReplenishmentMarketing+6

Garnet restaurant

Customer Relations Manager

Mar 2018Mar 2020 · 2 yrs · Kozhikode, Kerala, India

Interpersonal SkillsCustomer ExperienceInvoicingCustomer EngagementCash ManagementCustomer Insight+3

Foplus integrated solutions

Social Media Manager

Dec 2017Mar 2018 · 3 mos · Kuttippuram

  • SEO & SMO for clients and blog creator
Microsoft PowerPointSocial Media Optimization (SMO)Social Media BloggingSocial Media MarketingOnline AdvertisingSearch Engine Optimization (SEO)+2

Education

National Institute of Technology Karnataka

Master of Business Administration - MBA — Marketing

May 2022Apr 2024

Department Of Commerce and Management Studies, University Of Calicut

Bachelor of Business Administration - BBA

Apr 2018Apr 2021

Noble Public School - India

High school — +2 science

Jun 2015Apr 2017

New Indian Model School, Dubai

Secondary Education — CBSE

Mar 2009Apr 2015

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