Akash Chetry — Operations Associate

Tech-savvy IT professional with 3+ years of experience in Global IT Support and Endpoint Management. Currently serving as an IT Helpdesk Engineer, supporting 1,500+ endpoints across Windows, macOS, and VDI environments. 🚀 My Shift to Cloud Administration While my professional background is in ITIL-based Support and SCCM, I have developed a strong passion for Microsoft Intune and Modern Management. To bridge the gap between Support and Administration, I recently designed and deployed an enterprise-scale Microsoft 365 E5 environment in my home lab. What I Bring to the Table: Identity: Managing Entra ID users, Dynamic Groups, and securing access via Conditional Access & MFA. Device Management: Automating Windows 11 deployments using Windows Autopilot and enforcing BitLocker/Defender compliance. Operations: Strong foundation in ITIL processes, SLA management, and SCCM (L1) support. I am actively looking for opportunities as a Junior Intune Administrator or Modern Workplace Engineer where I can apply my hands-on lab experience to solve real-world business challenges. 🎓 Education: MCA (2024), BCA (2020). 💻 Check out my Portfolio: https://github.com/akashchetry67/M365-Intune-lab-portfolio

Stackforce AI infers this person is a Cloud Infrastructure Specialist with a focus on IT Support and Endpoint Management.

Location: Guwahati, Assam, India

Experience: 4 yrs 1 mo