Akhilesh Soni — Business Analyst
Results-driven Senior Business Analyst with 10 years of experience delivering data-driven and CRM-focused solutions across consumer and customer data domains. Skilled in Salesforce (Sales & Service Cloud) implementations, business process optimization, data lineage, data migration (CDSW to GCP), AI/ML-powered retention strategies, and legacy system decommissioning. Proficient in Agile delivery, collaborating with business and technical teams to design solutions that drive efficiency and customer engagement. Experienced with tools including Power BI, MicroStrategy, Looker, SQL, GCP, and Azure. Adept at bridging the gap between business needs and technology capabilities, ensuring CRM and data solutions translate into actionable insights and measurable business value. Strong communicator with a proven ability to align technical initiatives with strategic business objectives. SKILLS: CRM Tools: Salesforce (Sales & Service Cloud – Business Process Analysis, Stakeholder Management, Reports & Dashboards, UAT Coordination) Database engines: Microsoft SQL Server, Big Query Data Visualization: MicroStrategy, Looker, Tableau, Power BI, MS Excel Business Analysis: Requirement Gathering, Process mapping, UAT ITSM Tools: Confluence, JIRA, ServiceNow Cloud Platforms: Microsoft Azure Services, Azure SQL Server, Azure DevOps, Azure Blob Storage Methodologies: Agile, SDLC and Requirement gathering analysis Data Management tools: Innovator, Enterprise Data Catalog Data Modeling & Database Design: Dimensional & Fact, Data Vault, RDBMS, DWH ETL and ELT Tool: Azure Data Factory, Azure Synapse, Azure Databricks, SSIS MSFT Product: MS Word, MS Excel, MS Visio
Stackforce AI infers this person is a Data Consultant specializing in CRM and data management solutions across various industries.
Location: Pune, Maharashtra, India
Experience: 10 yrs 3 mos
Skills
- Data Migration
- Data Lineage
- Business Intelligence
- Crm Implementation
- Data Management
- Etl Processes
- Database Management
- Data Analysis
Career Highlights
- 10 years of experience in data-driven solutions.
- Expert in Salesforce and Google Cloud implementations.
- Proven ability to bridge business and technology.
Work Experience
Deutsche Telekom
Senior Business Analyst (2 yrs 6 mos)
Capgemini
Sr Data Consultant (2 yrs 7 mos)
Deloitte Digital
Data Consultant (2 yrs 5 mos)
International Software Systems, Inc.
SQL Developer (5 mos)
Staples
Software Engineer eComm (1 yr 2 mos)
Northeastern University
Event Assistant (4 mos)
Au Bon Pain
Sandwich Maker (4 mos)
KloudData Inc.
Data Analyst (8 mos)
Pcsoft ERP Solutions Pvt. Ltd.
Junior Data Analyst (11 mos)
Education
Master of Science (M.S.) at Northeastern University
Bachelor’s Degree at Amravati University