Nov 2024 – Present · 1 yr 6 mos · Singapore · Remote

• Travel is not just about the destination; it's about the journey, the people you meet, and the stories you collect along the way." I am an accomplished Sales, Marketing, and Business Development professional with over 13 years of cross-functional experience, primarily in the travel and tourism industry. My career has been marked by a strong track record in building and leveraging a powerful network of business contacts, consistently achieving a 100% record in customer retention and securing new leads. This success is a testament to my ability to deliver extraordinary results and drive business growth within start-up, turnaround, and rapidly changing environments.
• Throughout my career, I have earned a reputation for efficiency and accuracy, receiving numerous recommendations from satisfied customers. I prioritize exceptional customer satisfaction by resolving all complaints effectively and ensuring a high standard of service. I bring strong leadership skills to training and coaching roles, delivering impactful modules tailored to organizational needs. My commitment to quality and strong work ethics ensures that I continually strive for improvement while maintaining a focus on achieving exceptional results.
• I excel in client servicing, relationship management, and exceeding sales targets. My technical skills include proficiency in systems like Oracle and GDS: Galileo. I'm also adept at using MS Office tools to streamline operations and enhance productivity.
• Beyond my professional life, I am an active member of the Toastmasters community, have served as Area Director, where I have honed my public speaking and event organizing skills. Notably, I organized the Swatantra Veer Savarkar Sammelan in London, showcasing my ability to manage events at an international level.
• As I look to transition beyond the travel and tourism sector, I am eager to apply my extensive sales and business development experience to tourism boards,hotels, product development & ancillaries.