Akshay Sharma

Technical Program Manager

Delhi, India14 yrs 11 mos experience

Highly Stable

Key Highlights

Expert in leading Agile transformations and DevOps strategies.
Proven track record in managing complex technical roadmaps.
Strong commitment to operational efficiency and innovation.

Stackforce AI infers this person is a Technical Program Manager with expertise in Agile and DevOps in the technology sector.

Contact

Skills

Core Skills

Agile MethodologiesDevopsInfrastructure Management

Other Skills

Decision-MakingDelivery Of ProjectsProject ManagementStakeholder ManagementCoachingBusiness Process ImprovementAWSLinuxService DeliveryStakeholder EngagementService-Level Agreements (SLA)JiraProgram ManagementTech SavyLeadership

About

At Deutsche Telekom Digital Labs, my role as DGM in Technical Program Management involves leading Agile transformations and driving DevOps strategies. This position leverages my sharp problem-solving skills and expertise in orchestrating complex technical roadmaps, ensuring alignment with strategic business objectives. My passion for innovation is matched by a commitment to excellence in operational efficiency and product development. Previously, as a Cloud Systems Manager, I successfully managed multiple infrastructure teams, fostering seamless business relationships and ensuring robust service delivery. The competencies honed there—technical requirements analysis and effective presentations—continue to underpin my efforts in delivering solutions that support applications critical to millions of users across Europe. Our team's dedication to innovation and process optimization plays a pivotal role in maintaining Deutsche Telekom Digital Labs' position at the forefront of the digital era.

Experience

14 yrs 11 mos

Total Experience

3 yrs 8 mos

Average Tenure

3 yrs 9 mos

Current Experience

Deutsche telekom digital labs

3 roles

Deputy General Manager - Technical Program Manager

Promoted

Jul 2025 – Present · 10 mos · Gurugram, Haryana, India

Senior Manager - Technical Program Manager

Promoted

Sep 2023 – Jun 2025 · 1 yr 9 mos · Gurugram, Haryana, India

 Agile Methodologies Implementation: Spearheaded the adoption of Agile practices to enhance productivity and tracking, ensuring compliance with CCoE standards and optimizing the product-cost matrix.
 Roadmap Management: Led roadmap discussions to closure, finalizing action items based on PIP planning and aligning initiatives with strategic objectives.
 DevOps Coordination: Directed change initiatives in DevOps, facilitating collaboration among engineering, technical, and business stakeholders to streamline processes.
 Innovation Leadership: Fostered a culture of experimentation and innovation, aligning initiatives with the organizational vision while maintaining operational efficiency.
 Executive Engagement: Collaborated with COO and CEO-level executives to present findings and deliver reports, ensuring alignment and transparency across the organization.
 Stakeholder Communication: Ensured effective information flow among stakeholders across the EU regarding critical activities and project updates.
 Operations Compliance: Enforced adherence to operational controls and processes across departments, ensuring compliance with established guidelines and protocols.
 Process Optimization: Optimized project management and operational practices to enhance efficiency while maintaining high standards of quality, budget adherence, and timely delivery.
 Team Leadership: Mentored and supported cross-functional teams, quickly identifying and addressing challenges to ensure project success.
 Cost-Benefit Analysis: Conducted detailed cost-benefit analyses to inform decision-making on proposed internal technical products.

Decision-MakingDelivery Of ProjectsAgile MethodologiesDevOps

Sr. Lead - Cloud Operations

Jun 2022 – Aug 2023 · 1 yr 2 mos · Gurugram, Haryana, India

CoachingBusiness Process Improvement

Zs

3 roles

Cloud Systems Manager

Promoted

Jan 2021 – Jun 2022 · 1 yr 5 mos

 Lead & managed multiple Infrastructure teams including AWS, Linux, Storage & Backup teams.
 Responsible for Business Relationship Management to smoothen the process & friction between cross functional teams
 Served an integral role in Service Delivery for internal & external clients
 Researched on technology vulnerabilities & open risks to plan mitigation approach and update the Risk register to track it efficiently
 Architected applications / backend Infra for business and mission critical applications
 Provided strategic approach/roadmap for project lifecycle
 Formulated improvement measures to optimize & innovate processes and tools globally towards improved transparency and performance
 Facilitated internal / external audits for Infrastructure & applications including SOC2, HIPPA & ISO 27001
 Ascertained alignment of monthly KPI’s outcomes with agreed targets & RAG rules
 Lead Project initiations & end-to-end delivery and ensured to update trackers articulating the delivery status, cost of programmes, critical path outcomes, RAID’s and benefits realization
 Rendered status reports to Leadership Team and monitored & evaluated progress against plans and consolidation of reporting across workstreams
 Encouraged innovative ideas that has direct impact on resources, revenues without any disturbance in the existing services

CoachingBusiness Process Improvement

Consultant

Jan 2018 – Dec 2020 · 2 yrs 11 mos

CoachingBusiness Process Improvement

Associate Consultant

Nov 2014 – Dec 2017 · 3 yrs 1 mo

CoachingBusiness Process Improvement

Fujitsu consulting india

Technical Consultant

Aug 2013 – Oct 2014 · 1 yr 2 mos · Pune/Pimpri-Chinchwad Area

 Responsible for management of Linux, Storage & Backup infrastructure
 Liaised with the senior management to discuss the IT challenges & opportunities
 Managed escalations and provide flawless support for critical incidents
 Lead projects to explore strategic cost optimization approaches
 Responsible for capacity planning for underlying IT infrastructure
 Tracked the resource utilization and costs
 Ensured operational efficiency abiding
 Formulated the DFDs and hierarchical diagrams in Visio as required by Senior Management & Projects

CoachingDecision-Making

Hcl technologies (infrastructure services division)

Specialist

Dec 2010 – Jul 2013 · 2 yrs 7 mos · Gurgaon, India

 Responsible for management of Linux & Backup infrastructure
 Lead multiple migration projects from Solaris to Linux for critical client facing applications
 Provided support for virtualization efforts to move from physical servers to LDOMs / VMs
 Ensured optimal performance for Infra being supported and take corrective actions to fine tune the performance
 Automated routine tasks via scripting
 Managed escalations related to Linux Infrastructure
 Facilitated training sessions for new resources to brought them up to speed
 Developed knowledge base articles and SOP documents to improve the operational efficacy

Stakeholder EngagementService-Level Agreements (SLA)