Akshay Singhal

Business Development Executive

Bengaluru, Karnataka, India8 yrs experience

Key Highlights

Expert in leveraging data analytics for business insights.
Strong foundation in retail banking and customer engagement.
Proficient in data visualization tools like Tableau.

Stackforce AI infers this person is a Fintech professional with strong data analytics and visualization expertise.

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Skills

Core Skills

Data AnalyticsData VisualizationData AnalysisRetail Banking

Other Skills

Customer Engagement StrategiesSAS (Programming Language)MySQLSQLPresentation SkillsTeachingInternet of Things (IoT)TableauMicrosoft ExcelBanking OperationsBankingVisualizationStatistical AnalysisLinear AlgebraWritten Communication

About

As an Analytics Manager at Synchrony, I contribute to leveraging data analytics to drive insights and solutions, building on a strong foundation in retail banking and data visualization. My prior experience at Citi included developing insights into retail banking operations, customer engagement strategies, and lifecycle analysis, along with leading a complex remediation process using agile methodology. With an MCA from Christ University and proficiency in Tableau and Microsoft Excel, I am committed to utilizing my skills to simplify complex data challenges. My educational background in computer science complements my professional journey, enabling me to analyze data effectively and support business objectives.

Experience

8 yrs

Total Experience

2 yrs 5 mos

Average Tenure

8 mos

Current Experience

Synchrony

Analytics Manager

Sep 2025 – Present · 8 mos

Managing digital analytics for the "Pay My Bill" journey across multiple channels.
Analyzing various features of credit cards to enhance user experience and increase bank revenue.
Collaboration with cross-functional teams to implement data-driven strategies.
Leveraging insights to optimize customer interactions and improve service delivery.

Data AnalyticsData VisualizationCustomer Engagement Strategies

Citi

3 roles

Senior Data Analyst

Promoted

Jul 2024 – Sep 2025 · 1 yr 2 mos · Bengaluru, Karnataka, India · On-site

Developed insights into retail banking operations and customer engagement strategies across multiple products.
Led a complex remediation process utilizing agile methodology, ensuring timely and effective resolution.
Analyzed customer lifecycle to enhance understanding of business processes and improve service delivery.

SAS (Programming Language)MySQLData AnalysisRetail Banking